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Customer service

I ordered a drum set and guitar from this company. The guitar packaging came all banged up - I'm not sure if it even works properly - I haven't had a chance to tune it yet.

The drum set I received was damaged. I tried emailing the company, tried live chat, tried calling - was put on hold for 30 minutes at which time the automated voice said there was a technical difficulty and I needed to call back. I called back and pressed 1 as indicated to get a call-back from them. Some time later, I got a call back with an automated voice saying to call back because they were having technical difficulties.

This company has zero customer service.

For someone who does 90% of their shopping online, this was the worst customer service I've ever experienced. I would never recommend this company.

Product or Service Mentioned: Drum.

Reason of review: Damaged or defective.

I didn't like: Non-existent customer service.

Company wrote 0 public responses to the review from Dec 13, 2017.
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what is the website?

to Marsha #1411626

Looks like....


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