I order a patio set through Sears. I had to return to Best Choice.
OMG what an experience. For two weeks I was just trying to return the product and their customer service couldn't get the Fed labels emailed. They gave all kind of excuses problem with systems. Whatever, then one guy told me they would refund me and to donate the furniture.
I have the call recorded. I couldn't believe it. Finally, I have received the labels to return and they have received furniture back at store, but now I am trying to find out the refund. Never, Never ever will I buy anything from this company.
I will post this on all my social media account and express my dislike and total disgust with this company and their customer service representative who totally suck and don't know their jobs. PLEASE DO NOT BUY FROM THIS COMPANY.
Product or Service Mentioned: Best Choice Products Customer Care.
Reason of review: Poor customer service.
Monetary Loss: $500.
Preferred solution: Full refund.
Best Choice Products Pros: Free shipping.
Best Choice Products Cons: Return poilicy is a joke and i am awaiting my refund.