Not resolved

Ordered a product that showed in stock and was provided a tracking number. I tracked it and found it was headed to a different location.

I called BCP and was informed that the package had multiple shipping labels. The rep then just asked if I wanted a refund like he was expecting it as their customer service is known to be horrible. I told him no-I want what I ordered. He agreed to have the order sent to me and advised they would send me another tracking number.

He never mentioned the item was out of stock. I waited and nothing. I called back to BCP and I was informed that the item was not in stock therefore they have to issue a refund.

So now I'm waiting on my refund so I can order elsewhere. Never again will I use this company!

Product or Service Mentioned: Best Choice Products Shipping Service.

Reason of review: Order processing issue.

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