I ordered Gravity Chairs from them. One came with the paint all scratched off the legs.
Have been contacting customer service for over a month. The first time I Contacted Customers Services. They were quick to respond to my email. Then after I sent them the pictures they requested they would never get back to me.
Have written them several times. Always the same thing. They never try to correct the problem. I will never buy from them again and I suggest you DO NOT BUY FROM THEM.
Very very very bad customer service. Now I'm stuck with a chair that looks used and old very disappointed I repeat DO NOT BUY FROM THEM
Product or Service Mentioned: Best Choice Products Zero Gravity Outdoor Chair.
Reason of review: Damaged or defective.
Monetary Loss: $35.
Preferred solution: A new chair.
Best Choice Products Pros: Shipped fast.
Best Choice Products Cons: Crappy item, Delayed replacement - no replacement sent, Way my situation has been handled and still isnt resloved.