I ordered a Christmas tree from BCP. Received "order has shipped email," but when tracking item, FedEx site indicates only that a label was created.
Sent two emails to customer service, am on my second 30 minute on hold with customer service - they indicate in their recorded message while waiting on hold that they have a live chat feature on their site, which doesn't exist.
I want to believe that this company didn't scam me out of my hard-earned money -- but given the lack of customer service I've received so far, I'm pretty sure they have. I will be making a report to the Better Business Bureau.
Product or Service Mentioned: Best Choice Products Shipping Service.
Reason of review: Problem with delivery.
Monetary Loss: $140.
Preferred solution: Deliver product or service ordered.
Best Choice Products Pros: Price seemed decent and the review were good.
Best Choice Products Cons: Not receiving the product and no responses from customer service.