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Ordered umbrella from BCP. trying to order Red.

Kept changing back to default first choice of Tan.

I do not think it was my computer that kept changing it back to Tan, I think the BCP website was screwing up.

Finally thought I had ordered Red only to see confirm e-mail stating Tan would ship, but wouldn't ship for a couple of days. Immediately tried messaging then tried calling to BCP customer service. No ability to correct order according to people I messaged and then spoke to. Unable to cancel order either.

Link on the website to

"Cancel an order" just informs you that cancelling doesn't happen. Now stuck with Tan umbrella I didn't order and need to pay return shipping for. Wtf

Best Choice is my Last Choice now.

Will never order anything from them again. Unacceptably poor customer

service.

.

Product or Service Mentioned: Best Choice Products Customer Care.

Reason of review: Order processing issue.

Monetary Loss: $20.

Preferred solution: Deliver product or service ordered.

Best Choice Products Pros: Attractive pricing.

Best Choice Products Cons: Dreadful customer service, Customer service is patethic and return policy is a sham.

  • No Customer Service Support
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