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I placed an order on 12/10/2017 from Walmart.com Unfortunately, I did not receive one of the items purchased and this awful company was the selling merchant. Walmart advised me that I have to call them directly for refund.

Well..... I sent over 4 emails and each automated reply said that someone would contact me shortly. I called over 10 times only to be on hold for over 30 minutes. No one ever answered and when I would press the option for a callback, guess what??

I never received a call back. Poor customer service and never responded.

Called walmart back to escalate the situation. Filing a lawsuit

Product or Service Mentioned: Best Choice Products Customer Care.

Reason of review: Poor customer service.

Monetary Loss: $50.

Preferred solution: Full refund.

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Anonymous
#1415518

Hello, this is BestChoiceProducts.com Customer Service Center. We are so sorry to hear that you did not receive one if your items ordered.

We would like to resolve this issue for you as soon as possible.

We understand that we have had an extended period of wait time on our phone system. Please bear with us as we are assisting our customers in order of which the call was received in.

We do assure you that we are working efficiently and diligently through our inquires that we receive.

Please contact us on Facebook, Twitter or Instagram for a quicker response.

We also have a Live Chat option at our direct website at BestChoiceProducts.com

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