State: Texas Clear all filters (12 of 662 reviews match)
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Best Choice Products review in Mineral Wells, Texas: Defective item

The steering wheel will not stay tight, the horn will not work and it pause often while using the parent remote control
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Review
#1616616 Review #1616616 is a subjective opinion of poster.

Best Choice Products review in Dallas, Texas: Worst company ever Do Not Buy from here, Ever

1.0
Details
Bought a ride on With remote control car, put it together but wouldn’t function properly so sent them a email, after not hearing from them several days after, I decided to call em and didn’t succeed either, now I send many several emails and called on different days due to them not being opened. This company is the absolute worst DO NOT BUY ANYTHING FROM HERE WORST CUSTOMER SERVICE EVER AND PRODUCTS ARE TERRIBLE ALSO, now I don’t know what to do
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Review
#1615019 Review #1615019 is a subjective opinion of poster.
Cons
  • No refund issued for returned ite
  • Hassle free return policy that is a joke
  • Follow-up customer service support
Reason of review
Poor customer service
Loss
$180
Preferred solution
Full refund
Tags
  • worst company
  • Very Bad Customer Service
  • Poor Quaility
  • Cheap Items

Best Choice Products review in Seabrook, Texas: Worst Customer Service

1.0
Details
I ordered an umbrella from them and within 6 weeks of putting it out it was broken and they are unwilling to replace it. Yes I bought the umbrella at the beginning of the season because they always run out of stock of the color I want. But the fact still remains that it broke within 6 weeks and the only answer I can get from them is "Our system will not allow it" What the heck now the company is run by a system and NOT a person. What a joke. I will spend my money elsewhere.
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Review
#1573337 Review #1573337 is a subjective opinion of poster.
Product
Best Choice Products Umbrella
Cons
  • Customer service made a joke out of my complaint
  • Quality of product
  • Use their system as a excuse not to give customer service
Reason of review
Bad quality
Loss
$60
Preferred solution
I want a replacement umbrella or my money back
Tags
  • rippoff company
  • Poor Handling
  • Waste Of Time Cs Non Exisent

Best Choice Products review in The Colony, Texas: Product not working

5.0
Details
I ordered a bentley 12v ride on car with remote.. Assembled everything, car powers on but no movement...lights,radio all works but car doesnt move,please help
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Review
#1459840 Review #1459840 is a subjective opinion of poster.
Product
Best Choice Products Power Wheels Ride On Toy
Reason of review
Damaged or defective

Best Choice Products review in El Paso, Texas: Don’t buy from this company!

1.0
Details
Ordered a best choice truck for my son a few months back and it has stopped working completely. Called the company and apparently the warranty expired within the 3 months that I’ve had it. Super disappointed that I spent a little over $300 and nothing is covered. Don’t order from this company! Such a rip off!!
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Review
#1453610 Review #1453610 is a subjective opinion of poster.
Product
Best Choice Products Toy Car
Reason of review
Bad quality
1.0
Details
All my daughter wanted for Christmas was a pink truck. So we found and order the only pink truck I could find that she could ride. Upon arrival it was the wrong product. This happened to be the Saturday before Christmas. Contacted the company and they said we'd have...
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Review
#1443261 Review #1443261 is a subjective opinion of poster.
Product
Best Choice Products Power Wheels Ride On Toy
Reason of review
Return, Exchange or Cancellation Policy

Best Choice Products review in Port Neches, Texas: Bad awful worst place I've ever dealt with

1.2
Details
This company is awful they have given me the run around left and right for the last month refuse to refund and have still not recieved item purchased i have multiple correspondents and ticket numbers with the conversations had i even had one customer service agent hang up on me when i asked to speak to a supervisor... if i could rate it with negative stars i would ... Dead Wtf Shocked
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Review
#1436788 Review #1436788 is a subjective opinion of poster.
Service
Best Choice Products Customer Care
Reason of review
Return, Exchange or Cancellation Policy

Best Choice Products review in San Antonio, Texas: Damaged product

Best Choice Products review - Damaged product
I tried to call but call dropped. Need to report my merchandise was damaged. Need another one delivered ASAP before Christmas. I’m returning your product. Order number SO4693848. Taking this box to UPS.
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Review
#1428303 Review #1428303 is a subjective opinion of poster.
Reason of review
Damaged or defective
I wrote a negative, 1 star review on a greenhouse I purchased from them and they have refused to post it on their site. Buyer beware - they pick and choose what reviews to post. Just an FYI - it was one of the green plastic greenhouses we purchased and it leaks when it...
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Review
#1417952 Review #1417952 is a subjective opinion of poster.
Service
Best Choice Products Customer Care
Reason of review
Poor customer service

Contact Best Choice Products Customer Service

Website:
Mailing Address:
15101 Red Hill Ave
Tustin, California 92780
United States
Phone:
(844) 948-8400
All Best Choice Products Contacts

Best Choice Products Products and Services Reviews

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Latest Question

Best Choice Products Questions
Best Choice Products review - Horrible, terrible, distasteful, not trustworthy
I bought a Christmas Tree from this Company last year (2017) to use this year (2018) for Christmas. My daughter and I just opened the box for the first time and half of the top half of the tree will not light up. I tried to change the light bulb in that portion and it...
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3 comments
Anonymous
#1609157

That's because they don't have Christmas in China. They don't buy gifts for their dogs, they eat them.

These are the people that WalMart depends upon for most of their inventory. Don't expect quality or sentimentality.

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Featured
Review
#1405912 Review #1405912 is a subjective opinion of poster.
Product
Best Choice Products Christmas Tree
Reason of review
Bad quality