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Best Choice Products review in Washington, North Carolina: NO!!!!

1.0
Details
Best Choice Products review - NO!!!!
Ordered product said 1 free day shipping . Paid for order said free 1 day order .Then got confirmation email said up to 7 days. Emailed customer service and that was a joke... Gave generic responses and said it takes up to 2 days to process and then up to 5 days to ship, even though my receipt said free 1 day shipping and will receive by 11/27/2019
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Review
#1716555 Review #1716555 is a subjective opinion of poster.
Service
Best Choice Products Shipping Service
Reason of review
Order processing issue

Best Choice Products review: DON'T use this company

1.0
Details
AWFUL AWFUL customer service. They don't price match their own product. Don't ever buy anything from this company
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Review
#1712979 Review #1712979 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$20
Tags
  • Very Bad Customer Service

Best Choice Products review: Not at all!

1.3
Details
I bought a best choice 3-in-1 design self charging robot vacuum forMy recently divorced son. My grandkids lost the charger and remote control to the robot vacuum. They do not sell replacement parts. I have to buy a whole new robot vacuum to get the pieces I need ~ Not a happy camper
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1 comment
Anonymous
#1778802

I know the feeling. I bought a fireplace that has what looks like fire.

The bulb went out so no flames and they don't have replacement for it either. Had to buy new fire place that stinks.

Review
#1710117 Review #1710117 is a subjective opinion of poster.
Service
Best Choice Products Customer Care
Cons
  • No solution to problem
  • Customer service
Reason of review
Poor customer service
Loss
$160
Preferred solution
Let the company propose a solution
Tags
  • Customer Service Non-existent

Best Choice Products review in Willimantic, Connecticut: I never got my order and I paid for it

1.3
Details
Never received my order order number 1202 Spa hot tub already paid for I got the tracking number it's obviously lost want a f refund
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Review
#1703995 Review #1703995 is a subjective opinion of poster.
Service
Best Choice Products Shipping Service
Reason of review
Problem with delivery
Loss
$68
Preferred solution
Full refund

Best Choice Products review in Waynesboro, Mississippi: Horrible

1.0
Details
The customer service is absolutely horrible. I was called from them about an email inquiry of a problem. The rep has obviously no business dealing with folks with problems. Very rude...actually arrogant. After telling him what an *** he is, I hung up. Then, his “Manager” called & asked me about the problem. When I had finished going through the scenario, all I could hear from the other end of the phone was animated snoring.....they were ridiculing me. Never in my life will I ever buy anything offered by this company! In short, they suck and deserve to be snored at by consumers.
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1 comment
Anonymous
#1771459

I have friends who had faulty purchases and were treated like crap by customer service.

Review
#1696882 Review #1696882 is a subjective opinion of poster.

Best Choice Products review in Waynesboro, Mississippi: Ice maker install part question

1.0
Details
My issue wasn’t resolved as your customer service agent informed me that since Best Choice Products does not sell parts to the products they sell. I was informed that BCP would send me a free part if the product had been bought directly from them but not so if purchased from brick & mortar establishments. This policy is wrong and only, in my case, breeds negative sentiments. Why would I want to choose BCP for future purchases? I wanted to buy a part For an ice maker that’s never been used but couldn’t. If BCP thinks it can grow it’s business with customer service as poor as this, then I can think very differently about which supplier I trust with my hard earned money.....regardless of which vendor sold it to me. Jules @ 985-969-5479.
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Review
#1696124 Review #1696124 is a subjective opinion of poster.

Best Choice Products review: Broken

1.0
Details
Trying to give me a refund for a product that is been bad twice and I’ve had to wait over two months to get worst customer service ever I will never buy another product from them
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Review
#1695810 Review #1695810 is a subjective opinion of poster.
Cons
  • Everything about them and their products
Reason of review
Bad quality
Loss
$200
Preferred solution
Give me an upgraded product
Tags
  • Hard To Deal With

Best Choice Products review: Aweful

1.0
Details

Update by user Nov 22

Returned product 2 months ago, and still have not received my credit.

Original review posted by user Oct 23

Electric grass trimmer won't even cut grass and they won't refund my money was first offered $10 than $14 than $18. Used one time. I paid $45.99
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Review
#1688162 Review #1688162 is a subjective opinion of poster.
Cons
  • Hassle free return policy that is a joke
  • Nothing was decided ask for a supervisor to call me
  • Very poor quality
Reason of review
Bad quality
Loss
$46
Preferred solution
Full refund
Tags
  • bestchoiceisterrible

Best Choice Products review: Low quality item sell by this company

1.3
Details
Best Choice Products review - Low quality item sell by this company
I bought a water dispenser that just last 9 months.. company don,t want to do anything to fix this problem since they only offer 60 days warranty... who wants to expend $140 to last couple of months?? horrible customer service... Stay away from their products!!
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Review
#1685829 Review #1685829 is a subjective opinion of poster.
Cons
  • Low quality items not a bbb certified
Reason of review
Bad quality
Loss
$135
Preferred solution
Full refund

Contact Best Choice Products Customer Service

Website:
Mailing Address:
15101 Red Hill Ave
Tustin, California 92780
United States
Phone:
(844) 948-8400
All Best Choice Products Contacts

Best Choice Products Products and Services Reviews

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Best Choice Products Questions

Best Choice Products review: Can not find parts for my granddaughter jeep

1.0
Details
Best Choice Products review - Can not find parts for my granddaughter jeep
Remote Steering broke and BCP said they can not disclose any parts info.
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Review
#1681798 Review #1681798 is a subjective opinion of poster.
Pros
  • Kids enjoy riding it
Cons
  • No parts available
Reason of review
Poor customer service
Loss
$175
Preferred solution
Let the company propose a solution
Tags
  • Very Bad Customer Service
  • Hard To Deal With
  • bestchoiceisterrible