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Best Choice Products review - Defective Mixer Inferior Product

Update by user Sep 12

I do not know why this came up resolved. It is not resolved and I cannot go back and fix the complaint. I have spent enough time on this review and this company

Original review posted by user Sep 12

Bridgetta Al-Hamzawi: Order #609502 I purchased this mixer last October. I have hardly used this machine in...
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Resolved
Review
#1652066 Review #1652066 is a subjective opinion of poster.
Reason of review
Damaged or defective
Loss
$85
Tags
  • Poor Quaility
1.3
Details

Update by user Sep 05

3 weeks by me canceling my cc and filing a dispute. Unbelievable. This place has the worst customer service and aren't true to their words

Original review posted by user Aug 06

I returned a product that they have received via FedEx for over the 2-3 day refund time and still have not refunded me. The people...
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Resolved
Review
#1614473 Review #1614473 is a subjective opinion of poster.
Service
Best Choice Products Customer Care
Pros
  • No pros
Cons
  • No customer service
  • Hassle free return policy that is a joke
Reason of review
Return, Exchange or Cancellation Policy
Loss
$169
Preferred solution
Full refund
Tags
  • Poor Handling
5.0
Details
I should have known better. I bought my grandkids a toy electric guitar with mic and amp. They were about 40 bucks each. One was dead on arrival. I've written to Best (Wrong) Choice products numerous times to arrange an exchange or refund. Best (Wrong) Choice has not...
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4 comments
Secundino
#1418068

Best Choice Products have given me a good feeling about replacing the faulty amp. I guess I should have given them more time allowing for the holidays. Everything is good now, thanks BCP!

SB

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Review
#1166075 Review #1166075 is a subjective opinion of poster.
Product
Best Choice Products Toy
Reason of review
Poor customer service
Loss
$40
Preferred solution
Full refund
Tags
  • Customer Service Non-existent
5.0
Details
I ordered my ride on Truck on 12/5/17. The item arrived not to long afterwards, as we were very excited to put this together for my daughter as it was her Christmas Present. We looked over all the parts and hardware and noticed that the "REAR AXLE" was missing. We...
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Resolved
Review
#1164906 Review #1164906 is a subjective opinion of poster.
Product
Best Choice Products Ride On Toy
Reason of review
missing part
Preferred solution
Let the company propose a solution
Ordered my item December 5th. Received item with missing rear axle. I have called and been on hold for days. I keep getting hung up on and told to call a number that will bump me to the front of the line. Which is a lie!!! I sent multiple emails only to have a canned...
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1 comment
Anonymous
#1415581

Hello, this is BestChoiceProducts.com Customer Service Center. We are so sorry to hear of the issue with the missing rear axle.

We would like to resolve this issue for you as soon as possible.

We understand that we have had an extended period of wait time on our phone system. Please bear with us as we are assisting our customers in order of which the call was received in.

We do assure you that we are working efficiently and diligently through our inquires that we receive.

Please contact us on Facebook, Twitter or Instagram for a quicker response.

We also have a Live Chat option at our direct website at BestChoiceProducts.com

Resolved
Review
#1164900 Review #1164900 is a subjective opinion of poster.
Service
Best Choice Products Customer Care
Reason of review
Poor customer service
1.8
Details
Best Choice Products review - Terrible Quality Recliner

Update by user Jan 19, 2018

My problem has been resolved. Once you get a real person to talk to, then you'll get some action on moving forward.

The best way to communicate is through Facebook.

Also, always get pics of defective product. They were very nice and have made me happy!

Original review posted by user Jan 07, 2018

Bought a recliner...
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4 comments
Anonymous
#1415525

Hello, this is BestChoiceProducts.com Customer Service Center. We are so sorry to hear of the issues that you have had with your Massager Recliner.

We would like to resolve this issue for you as soon as possible.

We understand that we have had an extended period of wait time on our phone system. Please bear with us as we are assisting our customers in order of which the call was received in.

We do assure you that we are working efficiently and diligently through our inquires that we receive.

Please contact us on Facebook, Twitter or Instagram for a quicker response.

We also have a Live Chat option at our direct website at BestChoiceProducts.com

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Resolved
Review
#1163957 Review #1163957 is a subjective opinion of poster.
Product
Best Choice Products Recliner
Pros
  • Fast delivery
Cons
  • That it is falling apart within 30 days of delivery
Reason of review
Bad quality
Loss
$257
Preferred solution
Let the company propose a solution

Update by user Dec 21, 2017

reshipment provided

Original review posted by user Dec 15, 2017

on 11/27/17 i purchased product below. The product was requested back by seller during shipment.... i've been unable to contact hem by phone, email, or message over the past 3 weeks. I've filled a complaint with BBB and also FTC. We've contacted...
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Resolved
Review
#1148858 Review #1148858 is a subjective opinion of poster.
Service
Best Choice Products Shipping Service
Reason of review
Order processing issue
Loss
$124
Preferred solution
Full refund

Contact Best Choice Products Customer Service

Website:
Mailing Address:
15101 Red Hill Ave
Tustin, California 92780
United States
Phone:
(844) 948-8400
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