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Best Choice Products - When u happily/eagerly open your order .... AND IT'S DAMAGED
Best Choice Products - When u happily/eagerly open your order .... AND IT'S DAMAGED
Best Choice Products - When u happily/eagerly open your order .... AND IT'S DAMAGED
Best Choice Products - When u happily/eagerly open your order .... AND IT'S DAMAGED
Best Choice Products - When u happily/eagerly open your order .... AND IT'S DAMAGED
We received our order yesterday afternoon, 11/17/17, Friday. It was damaged. I had to leave to work, so I didnt have time to look into the return process. This morning, I got on line to process the return. I called customer service and they close at noon on Sat....
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Anonymous
adaviles_28

This company sucks!!! I feel your pain.

2.8
I didn't like
  • Spent over 2 hours trying to get return processed damaged
#1133569
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Best Choice Products - Worst online experience ever
Best Choice Products - Worst online experience ever
Best Choice Products - Worst online experience ever
Best Choice Products - Worst online experience ever
I ordered a drum set and guitar from this company. The guitar packaging came all banged up - I'm not sure if it even works properly - I haven't had a chance to tune it yet. The drum set I received was damaged. I tried emailing the company, tried live chat, tried...
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Anonymous
Marsha

what is the website?

1.0
Product
I didn't like
  • Non-existent customer service
#1147371
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Best Choice Products - Great experience, great product & price, exceeded expectations.
Best Choice Products - Great experience, great product & price, exceeded expectations.
Best Choice Products - Great experience, great product & price, exceeded expectations.
Best Choice Products - Great experience, great product & price, exceeded expectations.
Best Choice Products - Great experience, great product & price, exceeded expectations.
I'd been looking for a large outdoor wicker patio set for some time, but the over $1000 price tags turned me off. With some negative reviews, I was apprehensive ordering one I really liked from BCP, but the $500 price with free shipping hooked me. I was VERY impressed....
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5.0
I liked
  • Website
  • Delivery speed
  • Price
#1095730
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Best Choice Products - Worse customer service ever
Best Choice Products - Worse customer service ever
Received broken item, ok, it happens. But to call customer service 3 different times, each time wait almost 45 minutes to be greeted by an answering machine. Ok, emailed, 4 emails no response in about 3 weeks. Still have this huge 30 pound box in my small Brooklyn...
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Anonymous
KelsiAtBCP

Hello, this is BestChoiceProducts.com Customer Service Center. We are so sorry to hear of the broken mirror. We would like to resolve this issue for you as soon as possible. W...

1.0
Product
#1162142
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Best Choice Products - 3 sets of Glasses was a BUST
Best Choice Products - 3 sets of Glasses was a BUST
So, I found BCP and they have the cutest 6 pc set of colored mason jar glasses with carrying rack.. I got a set and then while I was waiting for mine to come in I showed them to a few friends. My sister fell in love with them and friend of mine decided to surprise her...
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2.9
I liked
  • Free shipping
  • Product looked nice and the price are great
I didn't like
  • Shipping although free is very careless
  • Trying to contact customer service
#1231384
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Best Choice Products - DON'T BUY ANYTHING FROM THIS COMPANY !!!! TERRIBLE !!!
Referred to their website from a Walmart CSM as to where to find an Air Fryer in RED for my Daughter's Christmas Gift. So I wish I would have read all the reviews about this company first before I eagerly went up on their site, created an account and placed an order...
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Anonymous
Chad85

Lol You make it sound like its a bad thing. I wouldnt mind somebody watching my back. You sound like a cry baby tbh

Anonymous
Taylor14

I'm getting pissed off , I ordered an items they send me the shipping number , then sends a cancellation email , after taking my money off . That was my son Christmas gift , I...

1.0
I didn't like
  • Way my issue was handled
#1126011
Reply to reviews
Best Choice Products - Terrible Quality Recliner
Bought a recliner Nov. 26th, everything worked fine. It's a massage model. Put together, threw away box when knew all was working. Less than two weeks later, cheap fabric starts to literally peel off of chair on both sides. Bought it on Walmart.com. First I complained...
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Anonymous
KelsiAtBCP

Hello, this is BestChoiceProducts.com Customer Service Center. We are so sorry to hear of the issues that you have had with your Massager Recliner. We would like to resolve th...

1.8
I liked
  • Fast delivery
I didn't like
  • That it is falling apart within 30 days of delivery
#1163957
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Best Choice Products - Fountain Not working

Best Choice Products - Fountain Not working
Was working fine a few weeks ago. Now the pump dose not work. Tried all the trouble shooting suggestions.
#1261475
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Best Choice Products - Says on products you can get replacement parts

Purchased a pop up canopy tent and protection plan. It said replacement parts we're available. The plastic pieces have broke 2 of them and nope they don't have them or offer them. I have a useless tent because if two plastic attachment pieces. What a joke
#1281027
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Contact Best Choice Products

Mailing Address:
Best Choice Products
2010 Main St, Suite 650
Irvine, California 92614
United States
Phone:
(844) 948-8400
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Best Choice Products - Do not wash covers to patio furniture!

Bought patio furniture and washed it as it got very dirty. Cover came out shredded in a ball. Unable to recognize. Company refused a replacement since I bought it over 60 days ago and would not sell me a cover or pillow with cover. Said I was basically out of luck! Worst customer service ever. I will never purchase anything from them. Very cheaply made!
2.3
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Turnaround Time
Warranty
Website
#1277561
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