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Best Choice Products review in Washington, North Carolina: NO!!!!

1.0
Details
Best Choice Products review - NO!!!!
Ordered product said 1 free day shipping . Paid for order said free 1 day order .Then got confirmation email said up to 7 days. Emailed customer service and that was a joke... Gave generic responses and said it takes up to 2 days to process and then up to 5 days to ship, even though my receipt said free 1 day shipping and will receive by 11/27/2019
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Review
#1716555 Review #1716555 is a subjective opinion of poster.
Service
Best Choice Products Shipping Service
Reason of review
Order processing issue

Best Choice Products review: Low quality item sell by this company

1.3
Details
Best Choice Products review - Low quality item sell by this company
I bought a water dispenser that just last 9 months.. company don,t want to do anything to fix this problem since they only offer 60 days warranty... who wants to expend $140 to last couple of months?? horrible customer service... Stay away from their products!!
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Review
#1685829 Review #1685829 is a subjective opinion of poster.
Cons
  • Low quality items not a bbb certified
Reason of review
Bad quality
Loss
$135
Preferred solution
Full refund

Best Choice Products review: Can not find parts for my granddaughter jeep

1.0
Details
Best Choice Products review - Can not find parts for my granddaughter jeep
Remote Steering broke and BCP said they can not disclose any parts info.
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Review
#1681798 Review #1681798 is a subjective opinion of poster.
Pros
  • Kids enjoy riding it
Cons
  • No parts available
Reason of review
Poor customer service
Loss
$175
Preferred solution
Let the company propose a solution
Tags
  • Very Bad Customer Service
  • Hard To Deal With
  • bestchoiceisterrible

Best Choice Products review: Do not buy anything from this company they do not stand behind there products customer service will not reply to your emails

1.0
Details
Best Choice Products review - Do not buy anything from this company they do not stand behind there products customer service will not reply to your emails
Best Choice Products review - Do not buy anything from this company they do not stand behind there products customer service will not reply to your emails
I bought a bcp portable ac unit on July 4 2019 mid September the conditioner fan broke and damaged the fins on the lower coil cooler all i wanted was a new fan for it sent three emails to bestchoice products and no reply so my 400.00 ac unit is junk unless i want to buy a 100.00 fan for it
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Review
#1663105 Review #1663105 is a subjective opinion of poster.
Pros
  • Affordably
Cons
  • No support
Reason of review
Damaged or defective
Loss
$355
Preferred solution
New fan free of charge i will install
1.0
Details
Best Choice Products review - Defective Mixer Inferior Product

Update by user Sep 12

I do not know why this came up resolved. It is not resolved and I cannot go back and fix the complaint. I have spent enough time on this review and this company

Original review posted by user Sep 12

Bridgetta Al-Hamzawi: Order #609502 I purchased this mixer last October. I have hardly used this machine in...
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Resolved
Review
#1652066 Review #1652066 is a subjective opinion of poster.
Reason of review
Damaged or defective
Loss
$85
Tags
  • Poor Quaility

Best Choice Products review: Nonreturnable defective item??

1.0
Details
Best Choice Products review - Nonreturnable defective item??
Started a return with Walmart. Was told to take into Walmart to have returned to this company. Walmart then said they don’t take returns for this company. Went back on my account to contact company and hit road block that will not give company contact info and just states “no returns”. I bought this product in good faith and now I’ve been scammed for almost a hundred dollars.
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Review
#1644954 Review #1644954 is a subjective opinion of poster.
Product
Best Choice Products Beach Cart
Pros
  • Great idea
Cons
  • Poor quality
Reason of review
Damaged or defective
Loss
$80
Preferred solution
Let the company propose a solution

Best Choice Products review: Need a replacement part

Best Choice Products review - Need a replacement part
My ride on stopped working. Replaced the battery...didnt work. Need another part I need to get this replacement part if possible. I need to get this replacement part if possible.
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Review
#1642031 Review #1642031 is a subjective opinion of poster.
Pros
  • Son loved jeep when it was running
Cons
  • Quality of product
Reason of review
Wont work..tried new battery
Preferred solution
Let the company propose a solution

Best Choice Products review: Over ordered

1.0
Details
Best Choice Products review - Over ordered
I mistakenly ordered two when I only needed one. Quickly emailed customer support (Arthur V). He played dumb and said he did not see my order. I responded quickly with all the information he requested. Never heard from him again. I email customer service again when I see only one was shipped but I charged for two through PayPal. I get the response from Zean T that there would two different shipments. I also let him know that I only wanted one. NO CUSTOMER SERVICE!
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Review
#1622747 Review #1622747 is a subjective opinion of poster.
Service
Best Choice Products Customer Care
Cons
  • Customer service is patethic and return policy is a sham
Reason of review
Poor customer service
Loss
$90
Preferred solution
Let the company propose a solution
Tags
  • Customer Service Non-existent
Best Choice Products review - Unhappy

Update by user Aug 12

Just give me another cover and I tried to email but don't think it went through I'm upset about this. They don't seem to ever sell replacement covers. I mean really twist 3 months

Original review posted by user Aug 12

I was thrilled to be at a small greenhouse December of 18 for Christmas. I put it out in...
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Review
#1620366 Review #1620366 is a subjective opinion of poster.
Product
Best Choice Products Greenhouse
Pros
  • Frame
  • Ease of assembly
Cons
  • No durability
Reason of review
Would like a replacement cover or I can't use it anymore
Loss
$49
Preferred solution
Give me a new cover if not I can't use it anymore

Contact Best Choice Products Customer Service

Website:
Mailing Address:
15101 Red Hill Ave
Tustin, California 92780
United States
Phone:
(844) 948-8400
All Best Choice Products Contacts

Best Choice Products Products and Services Reviews

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Latest Question

Best Choice Products Questions
1.0
Details
Best Choice Products review - Broken outdoor bar stools
I bought 2 outdoor bar stools through walmart from best choice products for the 4th of July. We received them July 2nd and just used them around 5 times when the balls from the swivel assembly started to fall out and therefore the swivel function does not work. I...
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Review
#1615605 Review #1615605 is a subjective opinion of poster.
Product
Best Choice Products Outdoor Furniture
Cons
  • Poor customer service for a defective product
Reason of review
Return, Exchange or Cancellation Policy
Loss
$263
Preferred solution
Full refund