Best Choice Products Reviews and Complaints
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Best Choice Products - Peed off customer
I ordered what I believed to be big kid 12 volt four wheelers ...3 of them...when they arrived and we went to put them together at Christmas they were toddler size. I first took them to walmart like the receipt said to but of course that was a failure so I called the company , spoke with John rteference # 339740 who was supposed to send me return shipping labels to my email address that he verified twice. That was the end of December....still waiting on emailed return labels. now Im stuck with 3 tiny 4 wheelers and out nearly $400.00. This company is a rip off . Please avoid them
Best Choice Products - Don’t buy from this company!
Ordered a best choice truck for my son a few months back and it has stopped working completely. Called the company and apparently the warranty expired within the 3 months that I’ve had it. Super disappointed that I spent a little over $300 and nothing is covered. Don’t order from this company! Such a rip off!!
Best Choice Products - Horrible smelling chairs
I bought two leather recliners from best choice products. They arrived quickly in busted cardboard boxes. The boxes had to be thrown out. Both chairs smelled like burnt rubber and eventually made my entire house smell like burnt rubber. It has been two weeks, they still smell horrible. I have tried all remedies found online to no avail. On top of that, they can’t even be sat in. One broke immediately upo first use. Would love to try to get a refund but unfortunately the products have to be in their original packaging!! What a joke. Do not buy A SINGLE THING from here. Not worth it.
Bought a foldable treadmill. Hardly used but outside of warranty. Starting emitting a smell, not sure how to describe it. Then it would just spontaneously shut off with an error code 8. I called in but they couldn't find the error or how to diagnose it. They tried...
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Product
I didn't like
- Product quality
- Poor customer service
Best Choice Products - Don’t expect a refund quickly
I purchased an air fryer through a different company. I couldn’t get a refund from them, I had to contact BCP and jump through their hoops to get a refund! It’s been 2 months now and I still haven’t received anything! I have called them 3 times, e mailed them for a month and still had to call customer service again. I hear the same thing.......3-5 days.....if I told my electric company that I would be in the dark like bcp. DO not purchase from this company. The fryer I purchased stunk my house like burnt plastic 
Best Choice Products - Broken part
We have a fireplace and the part that makes the flames glow is broken.
Best Choice Products - TALKING TO CUSTOMER SERVICE IS LIKE TALKING TO THE WALL
SO SAD. I RECEIVED AN AIR FRYER FOR CHRISTMAS AND THAT WAS ABOUT THREE WEEKS AGO. IT HAD A CHEAP PLASTIC CLIP ON THE HANDLE THAT BROKE. I HAVE BEEN CALLING YOUR CUSTOMER SERVICE AND EVEN HAPPY TO PAY MORE MONEY FOR A BETTER AIR FRYER AT NO RESOLUTION.
Product
I liked
- Healthy idea of an air fryer
I didn't like
- Bcp does not honor warranties terrible customer service
- No customer service
Best Choice Products - Horrible
My son's toy train was broken it never worked
Best Choice Products - Toyota Tundra 12v ride on
I sent in so much request about my sons Toyota ride on sent in photo of the defected item and nothing was being done about it kept on sending in emails but no further Espinosa to my request of wanting a replacement part due to this was for my 3 yr old son for Christmas it really *** me off that this is how customers are being treated. If I have to take it to the next level to get some answers I might just have to. This will be my last attempt to make contact. You may email me at tlor1982@yahoo.com
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