Best Choice Products
Best Choice Products Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Best Choice Products has 1.9 star rating based on 540 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Fast delivery, Price, Quick delivery.
Cons: Customer service, Way my situation has been handled and still isnt resloved, Product quality.Recent recommendations regarding this business are as follows: "Do not buy anything from them", "Make a U-turn", "call the customer service where you bought the product and have them negotiate if you have a problem getting the parts you need", "Stay away - I wish I had! SCAM website!", "I had problems assembling your product I'm not going to pay an additional $5 to have someone tell me how to put something together that should be a lot more easier than your booklet is showing in the drawings.".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Best Choice Products has 1.9 star rating based on 540 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Fast delivery, Price, Quick delivery.
Cons: Customer service, Way my situation has been handled and still isnt resloved, Product quality.Recent recommendations regarding this business are as follows: "Do not buy anything from them", "Make a U-turn", "call the customer service where you bought the product and have them negotiate if you have a problem getting the parts you need", "Stay away - I wish I had! SCAM website!", "I had problems assembling your product I'm not going to pay an additional $5 to have someone tell me how to put something together that should be a lot more easier than your booklet is showing in the drawings.".
Most users ask Best Choice Products for the refund as a solution to their issues.
Consumers are not pleased with Exchange, Refund and Cancellation Policy and Customer service. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Best Choice Products Reviews
"Tell the truth about this scammer"
Would NEVER buy again or recommend this dropshipper. (If your not familiar with this term, is basically scaming by purchasing a lot of *** from China and sell...
"Unhelpful customer service, haven't received shipping or a response in two weeks."
I ordered a product on 6/3, with the estimated shipping being 3-5 business days. I received an order confirmation, and sent an email on 6/11 to check the...
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Queens, New York
Resolved: Problenm with a product i bought some features on the item is defective I will still keep the item because some feature still work while some features don't I am requesting a credit of some money
Company fixed the issue and I have been provided with apology. I send video recording of proof that some part for the item was defective, and some feature that was advertised was not on the the item leading to a product replacement
It is a kid bike the right foot pedal is effective and keep falling off ,it have no real working head light as describe,and advertise, it can't listen music on blue tube as also advertise however the bike can ride when it is charge and so in the case I am requesting some if my money for the other features that dosen't operates
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Patio umbrella almost killed my dog
After they replaced my first umbrella that had broken, the brand-new replacement broke free on a sunny day, knocked over a planter, and almost killed my dog.
- Might kill your dog
- Cheap materials
- Poor design
Preferred solution: The total financial collapse of anyone investing or running this company
User's recommendation: Do not buy anything from them
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Unhelpful customer service, haven't received shipping or a response in two weeks.
I ordered a product on 6/3, with the estimated shipping being 3-5 business days. I received an order confirmation, and sent an email on 6/11 to check the status of my order.
Afterward, I reached out to the live chat on their website. They were not able to provide me with an update on the status of my order and claimed to send it to their escalation team. It's now 6/13, I have sent another email, but have not heard anything back about the status of my order. I feel as though I have fallen for a scam.
Their live chat customer service was also extremely rude and sarcastic. I will never purchase from here again.
- No delivery
- Rude customer service
Preferred solution: Deliver product or service ordered
User's recommendation: Stay away - I wish I had! SCAM website!
Santa Rosa, California
Tell the truth about this scammer
Would NEVER buy again or recommend this dropshipper. (If your not familiar with this term, is basically scaming by purchasing a lot of *** from China and sell it 3, or 5, or 10 times more expensive)
Bought a little 2 seats futon couch $250, seems nice on the pictures but ... really inconfortable, your definitely can't sit on it, you can feel all the metal pieces inside, really bad quality of fabric and...surprise! I found the exact same couch on Temu for $60 ... or on Amazon with other sellers for less than $120. Definitely a bad dropshipping. I asked for a refund and prepared to send it back, but... surprise number 2: it cost around $200 with FedEx or UPS. And surprise number 3: they reserve themselves all right to not refund us after checking the item.
So: I payed $250 for a dropshipping, have to pay $200 to get rid of it and I would probably never been refund... no sir. I send them a message via Amazone (because, obviously, the phone number doesn't work...) told them what I think about their horrible products, reminded them the law about return policy by Amazon ('cause I bought it on their Amazon official page)
Finally a good surprise: free shipping back and my refund.
Thanks to Amazon's team member who made pressure on them.
User's recommendation: Make a U-turn
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Pickerington, Ohio
I've been stuck for a day or so on assembly the product
I can't believe that I look at a picture that is incorrect on the instruction manual. I called the help get over the assembly Gap but I was told that I must pay $5 for them to help me put one of your products together.
I'm almost done but I'm so upset about what happened I think I'm going to tear it apart and send it back.
Very bad customer service. If I could talk to a real human it would be great instead of computer program
User's recommendation: I had problems assembling your product I'm not going to pay an additional $5 to have someone tell me how to put something together that should be a lot more easier than your booklet is showing in the drawings.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Fraud floors in the backyard
I can't get any help from them. Someone hacked my account and use my debit card at some company called bestproducts.com and they wanted me to pay to get some technical help.
They won't answer the telephones. They will not stop this person from taking money out. Out of my count because it's the weekend. I can't get bank have not been any help.
Whatsoever. And whoever this is, it's just draining my account to the point of overdrafts. I've asked him to call me. They have not called me.
I guess they think it's a joke because they're getting money, but this is fraud. And it's against the law, because I'm telling you, it is not me.
Sparks, Nevada
Missing Items on Order
Hi, I am an agent from THD.com Customer called in to say he was missing the foot caps to his raised garden bed.
This is the second attempt from us to contact you in regards this situation. Please reach back to our cx to send missing items.
User's recommendation: call the customer service where you bought the product and have them negotiate if you have a problem getting the parts you need
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Am missing some parts to product
I am missing some products to SKY5267B I am missing one Bracket and did not get any Brackets with Foot pad there is supposed to be 4 of them. Product ordered April 3 PR 2d 933**** Also on slip was 124-****FL This product was ordered thru Target Charge thru Target on 4/1 using a Discover Card ending in 5833.
We like the product but it also appears that regulator on product # sky5267 is also faulty . My wife ordered this we are 432 Lakewood Lane NW , Rochester, MN 55901 Thank you John McGuine
- Good product
Preferred solution: parts missing
User's recommendation: They are a very good company
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Poor customer service
Ordered two elevated garden planters. One came with a defective leg.
Tried to get a replacement from BCP but was told after they collected all my data that they couldn't provide service on products sold via Home Depot.
While I understand the companies have their policies about RMA's, theirs doesn't serve the end user. Now they'll get a return of the entire unit, which will cost everyone more.
Preferred solution: Replacement of a single defective part.
User's recommendation: Caveat emptor
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Wallingford, Connecticut
I have a portable foot bath massager
i cant set temperature to stay keeps going up! how do i make thetemperature stay at my setting keeps going up!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Kansas City, Missouri
Customer Service was no help getting my issue resolved
I ask to talk to someone I did not get the assistance I needed
I end up ordering without using my rewards that I was trying to use
User's recommendation: Get someone you can talk to
Albany, New York
Fraud
Somebody's trying to access my account and buy your products.Stop it I will be reporting you to the bettest business for all you guys are *** jerks.I hate you.I hate you try to take my harder money and spend it.Stop *** around guys suck.I hate you.I hate you.I love you.Cut it out if you keep taking try to take my money.I'm going to find you and it's gonna be a problem goodbye
User's recommendation: Bo
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
If you need to ever cancel order, you will never get a live representative
I was going to be moving to South Carolina. Unfortunately, I took a hard fall and cracked two ribs.
My doctors advice told me not to move for the next eight weeks.
I called to cancel this order never talk to a person. Emails that they were sending me back-and-forth never gave me a confirmation number.
- You can never speak to a live agent
- Will not give you correct answers
Preferred solution: Full refund
User's recommendation: Do not order from them. They are no help if you need to cancel the order.
E-commerce Talks
Art for Your Home Not Museums
Art at home can add a special touch to interior design. In this video interview with Leonid Afremov Studio, we talk about art and the world-known artist, Leonid Afremov. Learn more about the unique technique that makes his paintings so special and how the studio is still in business.
David Afremov is a co-founder of Leonid Afremov Studio, where you can order original oil paintings, canvas, and giclee from the world-renowned artist Leonid Afremov.
Rochester, Minnesota
Missing parts
Nobody ever contacted me.I was under the impression someone would be getting a hold of me to see what is missing.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Terrible quality.
The sweater I received was just terrible. NOT cashmere, lots of threads and pulls on it.
No label, no back and front delineated. Not right size. Skimpy. Just horrible.
Customer service "chat" was terrible. Tried to tell me how to send photos so they could review my request for refund. I just gave up. Lost $42.00.
Horrible quality. Tossed it in garbage rather than spend another frustrating minute with them.
- Many
Preferred solution: Full refund
User's recommendation: do not buy from then. Long shipping time.
Chicago, Illinois
POOR QUALITY
Frozen broccoli florets were more stem than edible florets. Florets literally lost there flowers while preparing.
User's recommendation: Pay a bit extra and get a quality product
About
Best Choice Products or just BCP is a large e-commerce retailer. The company was founded in 2002. Its headquarters is based in Ontario, California, United States. Best Choice Products offers a wide variety of products. There are more than 1400 stock keeping units. Featured product collections are as follows: Seasonal, Musical Instruments, Home Improvement, Pet Supplies, and Crafts. The company accepts most major credit cards including Visa, MasterCard, American Express, and Discover. Returns are accepted within 60 calendar days of the original receipt day. Restocking fees can be applied. All orders are shipped out via FedEx Ground and FedEx Home. Best Choice Products ships their merchandise only to the Lower 48 US states.
Best Choice Products is ranked 676 out of 4534 in E-commerce category
USA
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