Best Choice Products - Says on products you can get replacement parts

Purchased a pop up canopy tent and protection plan. It said replacement parts we're available. The plastic pieces have broke 2 of them and nope they don't have them or offer them. I have a useless tent because if two plastic attachment pieces. What a joke
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So! I've already started the process of writing the BBB and will hand over ALL communications related to the business I've dealt with these SCAMMERS! I ordered 2 items for my son for Christmas of 2017. One of the items I purchased wasn't the right product he wanted for...
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I didn't like
  • Scamming
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Best Choice Products - Do not wash covers to patio furniture!

Bought patio furniture and washed it as it got very dirty. Cover came out shredded in a ball. Unable to recognize. Company refused a replacement since I bought it over 60 days ago and would not sell me a cover or pillow with cover. Said I was basically out of luck! Worst customer service ever. I will never purchase anything from them. Very cheaply made!
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Advertised vs Delivered
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Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
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Product or Service Quality
Turnaround Time
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Best Choice Products - Green tea

I bought green tea about a week ago thinking noone can mess up green tea. I was so very wrong. It tasted like chemicals and was absolutly inedible! It even still had a nasty after-taste with honey in it. Horrible stuff; I threw out the whole box since it was open.
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We bought the 12V Licensed Mercedes-Benz G65 SUV Ride On Car w/ Parent Control Built In Speakers AUX Jack - Pink for our daughter Christmas of 2017. She is just now having the opportunity to have a good chance at driving her little jeep around. The jeep is a piece of...
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I liked
  • He color
I didn't like
  • Product was not as described
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I ordered thru Walmart website an patio umbrella that says "RED" in the description but rec'd Burgundy. Best Choice insists I ordered Burgundy. I sent over 6 email requests - always someone different responded. The best option they offered was I could keep the Burgundy...
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Five (5) e-mails for a simple parts request. Different replies from different customer service reps. No one able (or willing) to assist.
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S. Smith

Ordered a pond pump from Best Choice. Got a confirmation that they took my money and it would soon ship. Week later refunded my money and no reason listed. Talked on "chat" on...

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It is taking forever to get the 6 volt kids ride on car I ordered. I have read horror stories about this company and I am quite scared. Too bad I did not research this company before I bought something. I ordered through I figured Walmart would not allow a...
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i ordered two big wicker chairs $98 each and when they got here they didn’t fit on my porch right and i tried to return them but the customer service was terrible they weren’t clear with any directions and finally after multiple emails i called and i have to ship them...
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Contact Best Choice Products

Mailing Address:
Best Choice Products
2010 Main St, Suite 650
Irvine, California 92614
United States
(844) 948-8400
After only a few uses my daughters toy remote control car from best choice products died. Upon contacting customer service I kept getting the run around about needing a purchase order for them to address warranty issues. Being that this was a gift it was a challenge...
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