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Most helpful review
1.6
Details
Customer Service no help - Best Choice Products review
Customer Service no help - Best Choice Products review
Customer Service no help - Best Choice Products review
Customer Service no help - Best Choice Products review
Bought a ride on ATV through Google express. It was used a birthday gift. Unfortunately when the gift was turned on, after being charged, the power button would light up, but nothing else would happen. No acceleration, no radio, no noise, no forward backword movement,...
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4 comments
Irene Moore
#1713101
Shopping Expert
As stated on help.bestchoiceproducts.com, if the customer is not satisfied with the service or product, it is possible to make a return within 60 days from the purchase date. Best Choice also assists with a refund or exact replacement if the purchased item is damaged or defective.

The company can also cover shipping costs.

If you want to make a return, please contact the Best Choice customer care team to receive a return form. The company contact details are available on the Best Choice Contacts tab on the Pissed Consumer website.
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Review
#1441154 Review #1441154 is a subjective opinion of poster.
Product
Best Choice Products Ride On Toy
Reason of review
Bad quality

Company needs more help. | Best Choice Products review from Palestine, Texas

2.8
Details
Tried to reach someone on the phone. On hold for over 15 min. Then she could not hear me so she hung up. Product hurt my feet. We sent it back no refund yet. Please advise of when we may receive it. Thanks
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Review
#1757695 Review #1757695 is a subjective opinion of poster.
Cons
  • Poor costumer service
  • Way this company conducts business

Let them know | Best Choice Products review

3.7
Details
Let them know - Best Choice Products review
Let them know - Best Choice Products review
Let them know - Best Choice Products review
Let them know - Best Choice Products review
Let them know - Best Choice Products review
Let them know - Best Choice Products review
Broke part from top of that guitar
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Review
#1755620 Review #1755620 is a subjective opinion of poster.
Service
Best Choice Products Shipping Service

Dont order from these morans, they sent me a pink christmas tree instead of a keyboard I ordered, then after calling and getting someone that barely speaks english, I had to go thru taking this tree t | Best Choice Products review

1.0
Details
to fed ex to label and told me they mixed my order up and sorry, just send it back and we will immediately send your keyboard before the 22nd of december, which they didnt and my gift that was a very important gift for someone didnt even arrive before Christmas. They are not a good company and good luck if you try them.
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Review
#1743151 Review #1743151 is a subjective opinion of poster.
Cons
  • Wrong product delivered and return is a nightmare
Reason of review
Problem with delivery
Loss
$200
Preferred solution
Price reduction
Tags
  • Bad Shipping Practices

Didn't receive some parts | Best Choice Products review

Need the strings to tie up the top of the tee ***
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Review
#1741677 Review #1741677 is a subjective opinion of poster.
Service
Best Choice Products Shipping Service
Pros
  • Easy to order
Reason of review
Missing parts
Preferred solution
Deliver product or service ordered

Don’t buy from this company | Best Choice Products review

1.0
Details
I just got this toy laser tag spider color blue. Its broken the spider doesnt work. Bad customer service , no help. This is a Christmas present for my grandson. Dont buy from this company. They dont care.
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Review
#1739425 Review #1739425 is a subjective opinion of poster.
Service
Best Choice Products Customer Care
Cons
  • Customer service made a joke out of my complaint
Reason of review
Bad quality
Loss
$25
Preferred solution
Let the company propose a solution

I would not recommend purchasing products from this place. We are placing a complaint with Amazon as well | Best Choice Products review from Bay City, Michigan

1.0
Details
I would not recommend purchasing products from this place. We are placing a complaint with Amazon as well - Best Choice Products review
Just purchased a Christmas tree it was delay 2 extra days for shipping. Lights are burnt out and they expect me to check each bulb. They didn't have a replacement section so they wanted me the pack up the tree, then when they received it they would send me a new one. How about I just send it back all together. Worst store to deal with and the service calls are from the Philippines.
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Review
#1728166 Review #1728166 is a subjective opinion of poster.
Product
Best Choice Products Christmas Tree

Be aware of frustration using reward points | Best Choice Products review

1.0
Details
ATTEMPTED TO USE $31.77 in rewards on a purchase No link to apply to purchase No satisfaction from customer service after 3 phone calls!!!!
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Review
#1727089 Review #1727089 is a subjective opinion of poster.
Reason of review
Problems with payment
Preferred solution
Let the company propose a solution

DO NOT PURCHASE FROM THIS COMPANY | Best Choice Products review

1.0
Details
I purchased a keyboard today. It clearly stated FREE 2 DAY Shipping. After I made the purchase, it said 5-7 days. Immediately contacted customer service to cancel because purchase was made based on the FREE 2 Day Shipping. They said they could not refund me the money and apologized for mix up. I told them that was unacceptable and that I would be pursuing this to the next level by reporting to the appropriate agency. SHAME ON THEM!
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Review
#1726889 Review #1726889 is a subjective opinion of poster.
Reason of review
Purchased item based on clearly stated FREE 2 DAY Shipping. After purchase it showed 5-7 days delivery. I contacted immediately via your chat where I was told nothing could be done! Shame on you!
Loss
$104
Preferred solution
Full refund

Havent receive my refund | Best Choice Products review

4.8
Details
I received my refund The account I charged it on was credited. I am happy with the outcome I would order through Best Choice in the future
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Review
#1724796 Review #1724796 is a subjective opinion of poster.
Product
Best Choice Products Air Fryer
Pros
  • Quick delivery
Reason of review
Good customer service

Contact Best Choice Products Customer Service

Website:
Mailing Address:
15101 Red Hill Ave
Tustin, California 92780
United States
Phone:
(844) 948-8400
All Best Choice Products Contacts

Best Choice Products Products and Services Reviews

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Latest Question

Best Choice Products Questions

I purchased a Jeep toy and the remote and steering stopped working | Best Choice Products review from Rancho Cucamonga, California

The new cannot reverse. Also cannot turn right. I bought is 12/15/2018 on amazon. Im having issue with this keep.
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Review
#1723900 Review #1723900 is a subjective opinion of poster.
Reason of review
Damaged or defective