Lillian L Qhr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

If you need to ever cancel order, you will never get a live representative

I was going to be moving to South Carolina. Unfortunately, I took a hard fall and cracked two ribs. My doctors advice told me not to move for the next eight weeks. I called to cancel this order never talk to a person. Emails that they were sending me back-and-forth never gave me a confirmation number.
View full review
Loss:
$406
Pros:
  • You can never speak to a live agent
Cons:
  • Will not give you correct answers

Preferred solution: Full refund

User's recommendation: Do not order from them. They are no help if you need to cancel the order.

Jonathan Y Ycx

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Poor customer service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Best Choice Products - Poor customer service
Ordered two elevated garden planters. One came with a defective leg. Tried to get a replacement from BCP but was told after they collected all my data that they couldn't provide service on products sold via Home Depot. While I understand the companies have their policies about RMA's, theirs doesn't serve the end user. Now they'll get a return of the entire unit, which will cost everyone more.
View full review

Preferred solution: Replacement of a single defective part.

User's recommendation: Caveat emptor

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Kansas City, Missouri

Customer Service was no help getting my issue resolved

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Best Choice Products - Customer Service was no help getting my issue resolved
I ask to talk to someone I did not get the assistance I needed I end up ordering without using my rewards that I was trying to use
View full review

User's recommendation: Get someone you can talk to

linda w Ivv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Terrible quality.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
The sweater I received was just terrible. NOT cashmere, lots of threads and pulls on it. No label, no back and front delineated. Not right size. Skimpy. Just horrible. Customer service "chat" was terrible. Tried to tell me how to send photos so they could review my request for refund. I just gave up. Lost $42.00. Horrible quality. Tossed it in garbage rather than spend another frustrating minute with them.
View full review
Loss:
$42
Cons:
  • Many

Preferred solution: Full refund

User's recommendation: do not buy from then. Long shipping time.

Jennifier Ksg
map-marker Chicago, Illinois

POOR QUALITY

Frozen broccoli florets were more stem than edible florets. Florets literally lost there flowers while preparing.
View full review

User's recommendation: Pay a bit extra and get a quality product

Resolved
Google U Jqw

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: I never received the product ordered and gave been refused a refund

Best Choice Products - I never received the product ordered and gave been refused a refund
Updated by user Aug 01, 2023

Company fixed the issue and I have been provided with full refund. The company has sent a message to fully refund my purchase. I do understand the need for investigation, but with all of the aggravation, I will not be ordering from them again.

Original review Jul 29, 2023
I ordered a planter and it was never delivered. After several weeks of back and forth, they now say it had been too long, and I am out over$80.no
View full review
Loss:
$92
Cons:
  • Unreluable
  • Scamming

Preferred solution: Full refund

User's recommendation: Order from a different company

Anonymous
map-marker Boynton Beach, Florida

Unsubscribe

Immediately did not know how it happened. I didnt sign up for mailing list. Please unsubscribe upon receipt of this message
View full review
Larry H Qju

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Can’t purchase replacement part and the kids ride on truck purchase at Walmart only last 10 months and stopped working

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Best Choice Products - Can’t purchase replacement part and the kids ride on truck purchase at...
I purchased 12V Kids Ride-On Truck Car Toy w/ 3 Speeds, LED, Remote, Bluetooth and it stopped working and there are no replacement parts and they dont honor the warranty
View full review
Loss:
$289
Cons:
  • Stop running

Preferred solution: The controls module that stopped working

Lorraine S Soq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Faulty

Best Choice Products - Faulty
I was sitting on my swing reading and it just tore apart and I fell on the cement. It tore the whole length of it...I dont bounce like I used to at 80 ..I have had it 3 years put in garage out of the weather so I did not missuse it ,,I see no way to repair it ..its an 2 person outdoor swing with Canopy ..SKY1873+SKY3795
View full review
Loss:
$150

Preferred solution: Let the company propose a solution

Irene R Lkb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I AM HIGHLY UPSET AND DISAPPOINTED WITH YOUR CUSTOMER SERVICE,DELIVERY AND PRODUCTS .

ON SEPTEMBER 22, I ORDERED TWO GUITARS FROM YOU THRU AMAZON. I REQUESTED IN THE ADDRESS THAT THEY BE DELIVERED TO THE APARTMENT COMPLEX MAIN OFFICE . I RECEIVED ONLY ONE ON THE 26TH AND IT WAS BROKEN IN HALF, AND DELIVERED DIRECTLY TO MY APARTMENT DOOR AND BROKEN AT THAT. I THEN REQUESTED AND RECEIVED A FULL REFUND OF $129.88. I STILL WANTED A GUITAR AS A GIFT SO I RE-ORDERED ONE THE SECOND THAT I HAD THE MONEY BACK IN MY ACCOUNT. THIS TIME I NEVER RECEIVED ONE AND WHEN I CALLED TODAY WAS GIVEN THE RUN AROUND BY ALINE AND THE SUPERVISOR ARCY.I SPENT 47 MINUTES AND 12 SECONDS ON THE PHONE TRYING TO GET MY MONEY BACK. I STILL DONT HAVE THE GUITAR THAT I WANTED TO GIVE AS A GIFT. THEN THE SUPERVISOR REFUSED TO TELL ME HOW TO FILE A COMPLAINT.
View full review
Loss:
$60
Cons:
  • Gave me the run around
  • Customer service made a joke out of my complaint
  • Kept me on hold for almost an hour

Preferred solution: Full refund

User's recommendation: NOT TO BUY ANYTHING FROM YOUR COMPANY !! I WILL ALSO BE POSTING THIS ON FACEBOOK

Shanieca M

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Injury from treadmill

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Best Choice Products - Injury from treadmill
Best Choice Products - Injury from treadmill - Image 2
Best Choice Products - Injury from treadmill - Image 3
I sustained a poreneal tendon tear in my foot from their treadmill which has known defects. It has taken me months of correspondence for them to even give me the money to return the item let alone compensation for my lost wages and medical bills. This injury has caused me daily pain and I jave to attend physical therapy for 2 months and if I'm not better I'll need surgery. BEST Choice Products has not been forthcoming. It looks like I'll need to find legal representation.
View full review
Loss:
$7200
Pros:
  • Looks appealing
Cons:
  • Unsafe and defected products

Preferred solution: Compensation for lost wages and refund for product as well as medical bills mybinsurance won't cover paid

Gus G Pbj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I was billed $77.95 although to the best of my knowledge we’ve never used your company…..I suspect foul play my bank will begin a fraud investigation tomorrow.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
My bank statement shows. $77.95 charge and Ive never used your companys products. Please reply to gusensananto@***.com at the earliest. A refund must be issued.
View full review
Loss:
$78

Preferred solution: Full refund

Dolores L Kmn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Product

I ordered a christmas tree and it shipped in and now the snow is all over my livingroom. I am unhappy with the product and when I call the call gets dropped
View full review
Loss:
$69

Preferred solution: Full refund

User's recommendation: not good

E-commerce Talks

Art for Your Home Not Museums

Mar 7, 2022

Art at home can add a special touch to interior design. In this video interview with Leonid Afremov Studio, we talk about art and the world-known artist, Leonid Afremov. Learn more about the unique technique that makes his paintings so special and how the studio is still in business.

David Afremov
David Afremov

David Afremov is a co-founder of Leonid Afremov Studio, where you can order original oil paintings, canvas, and giclee from the world-renowned artist Leonid Afremov.

Anonymous
map-marker San Diego, California

Poor Product Quality

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Best Choice Products - Poor Product Quality
Best Choice Products - Poor Product Quality - Image 2
Best Choice Products - Poor Product Quality - Image 3
I purchased these Best Choice Product fade resistant umbrellas through Walmart.com and had them just over 60 days and they quickly faded and now look horrible. I contacted the company and since I was a day past the 60 day window they would only reimburse me 30% of what I paid for the umbrellas. So, I out $190 for umbrellas!!
View full review

User's recommendation: DON’T PURCHASE FROM THIS COMPANY!

Chuck D Cgk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Huntingdon, Pennsylvania

The company is using a scam to steal money from trusting customers.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Getting ripped off. It was a scam and they knew it along. Enough is enough.........................................................................................................................................................................
View full review
Loss:
$120

Preferred solution: Full refund

User's recommendation: Do not deal with these companies.

maxine c Hew

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Concerning a jeep I purchased

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Parts are missing as well as one of the roll bars is broke. Im very unsatisfied for spending $389.00 I purchased online through Walmart website. If you could please call me back at 989-854-****
View full review
Loss:
$389

Preferred solution: A whole new replacement jeep

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article