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1.6
Details
Best Choice Products review - Customer Service no help
Best Choice Products review - Customer Service no help
Best Choice Products review - Customer Service no help
Best Choice Products review - Customer Service no help
Bought a ride on ATV through Google express. It was used a birthday gift. Unfortunately when the gift was turned on, after being charged, the power button would light up, but nothing else would happen. No acceleration, no radio, no noise, no forward backword movement,...
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4 comments
Irene Moore
#1713101
Shopping Expert
As stated on help.bestchoiceproducts.com, if the customer is not satisfied with the service or product, it is possible to make a return within 60 days from the purchase date. Best Choice also assists with a refund or exact replacement if the purchased item is damaged or defective.

The company can also cover shipping costs.

If you want to make a return, please contact the Best Choice customer care team to receive a return form. The company contact details are available on the Best Choice Contacts tab on the Pissed Consumer website.
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Most Helpful
Review
#1441154 Review #1441154 is a subjective opinion of poster.
Product
Best Choice Products Ride On Toy
Reason of review
Bad quality

Best Choice Products review in Rancho Cucamonga, California: I purchased a Jeep toy and the remote and steering stopped working

The new cannot reverse. Also cannot turn right. I bought is 12/15/2018 on amazon. Im having issue with this keep.
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Review
#1723900 Review #1723900 is a subjective opinion of poster.
Reason of review
Damaged or defective

Best Choice Products review: This company provided superior customer service. I would highly recommend doing business with them!

5.0
Details
LoveI was returning a guitar I purchased for our church Giving Tree because someone had already purchased one. When I contacted the help group for their return process they asked the reason for the return. When I responded they refunded my purchase price and as a one time courtesy told me to keep the guitar which I will give to a child with Downs Syndrome. I have never had this response by any other company and I was taken back by their generosity.
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Review
#1723816 Review #1723816 is a subjective opinion of poster.
Reason of review
Generosity and customer service

Best Choice Products review: Need lay away in my walmart

O need to order amn item to be sent my eal maryt on 08050 zipcode but the sayou ed ot cant be done so i can put it on lawawy what can be done to make tho s work.
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Review
#1719093 Review #1719093 is a subjective opinion of poster.
Service
Icon Health And Fitness Treadmill Installation
Reason of review
Order processing issue
Loss
$200
Preferred solution
Let the company propose a solution

Best Choice Products review in Washington, North Carolina: NO!!!!

1.0
Details
Best Choice Products review - NO!!!!
Ordered product said 1 free day shipping . Paid for order said free 1 day order .Then got confirmation email said up to 7 days. Emailed customer service and that was a joke... Gave generic responses and said it takes up to 2 days to process and then up to 5 days to ship, even though my receipt said free 1 day shipping and will receive by 11/27/2019
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Review
#1716555 Review #1716555 is a subjective opinion of poster.
Service
Best Choice Products Shipping Service
Reason of review
Order processing issue

Best Choice Products review: Product return

Stop working and need a refund
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Review
#1716409 Review #1716409 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy

Best Choice Products review: DON'T use this company

1.0
Details
AWFUL AWFUL customer service. They don't price match their own product. Don't ever buy anything from this company
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Review
#1712979 Review #1712979 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$20
Tags
  • Very Bad Customer Service

Best Choice Products review in Lafayette, Tennessee: Dont buy from them

Do not stand by their products and the products are cheap makde. No replacement parts.
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Review
#1710795 Review #1710795 is a subjective opinion of poster.

Best Choice Products review: Not at all!

1.3
Details
I bought a best choice 3-in-1 design self charging robot vacuum forMy recently divorced son. My grandkids lost the charger and remote control to the robot vacuum. They do not sell replacement parts. I have to buy a whole new robot vacuum to get the pieces I need ~ Not a happy camper
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1 comment
Anonymous
#1778802

I know the feeling. I bought a fireplace that has what looks like fire.

The bulb went out so no flames and they don't have replacement for it either. Had to buy new fire place that stinks.

Review
#1710117 Review #1710117 is a subjective opinion of poster.
Service
Best Choice Products Customer Care
Cons
  • No solution to problem
  • Customer service
Reason of review
Poor customer service
Loss
$160
Preferred solution
Let the company propose a solution
Tags
  • Customer Service Non-existent

Best Choice Products review: Do not buy from them.

4.0
Details
Bought a umbrella outdoor type with led lights that worked when they felt like it solar and i live in fl should have lit up every nite. Unhappy with it they would do nothing. Thought it was from walmart.
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Review
#1708954 Review #1708954 is a subjective opinion of poster.

Contact Best Choice Products Customer Service

Website:
Mailing Address:
15101 Red Hill Ave
Tustin, California 92780
United States
Phone:
(844) 948-8400
All Best Choice Products Contacts

Best Choice Products Products and Services Reviews

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Best Choice Products review: Be prepared for terrible customer service

2.6
Details
I ordered a kids ride on Land Rover toy (i.e. Power Wheel style toy), and before it was delivered the item when on sale for $30 less than I paid. I first called to get a price adjustment, and the lady I dealt with was rude and stated they didn't do price adjustments. I contacted the online web chat the next day, and I was told the same thing that they don't do price adjustments. This is terrible practice for two reasons (1) it had only been 4 days since I placed the order, and (2) the email showing the price reduction came directly from BCP. It was basically a slap in the face to be told they won't adjust the price after they directly told me the item was now $30 cheaper.
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Review
#1708545 Review #1708545 is a subjective opinion of poster.
Product
Best Choice Products Ride On Toy
Pros
  • Had the toy i was looking for
Cons
  • Poor customer service policies
Reason of review
Poor customer service
Loss
$30
Preferred solution
Price reduction