Best Choice Products Reviews

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Best Choice Products - #1 PISSED CUSTOMER as of 5-6-2020
Best Choice Products - #1 PISSED CUSTOMER as of 5-6-2020
Best Choice Products - #1 PISSED CUSTOMER as of 5-6-2020
Update by user May 09, 2020

Not at all. Non response from John M. when I replied back to him on 5-6-2020 a day after he replied to me stating I was not in the 60 day window therefore a replacement or refund could not be made; although I had started correspondence with BCP 4 days after receipt of...

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1 comment
#1864674

They are a bad company. I recently purchased a indoor/outdoor console table and it was damaged.

They would not send me a replacement board. So returned the whole table to them. Very poor customer service.

They don't go out of their way to try and make the customer happy like other companies do. Would not buy anything from this company again.

ID
#1908954 Review #1908954 is a subjective opinion of poster.
Pros
  • Fast delivery
Cons
  • Non responsive
  • Follow-up customer service support
  • No customer service
Preferred solution
Full refund
New Reviewer

I AM HIGHLY UPSET AND DISAPPOINTED WITH YOUR CUSTOMER SERVICE,DELIVERY AND PRODUCTS .

ON SEPTEMBER 22, I ORDERED TWO GUITARS FROM YOU THRU AMAZON. I REQUESTED IN THE ADDRESS THAT THEY BE DELIVERED TO THE APARTMENT COMPLEX MAIN OFFICE . I RECEIVED ONLY ONE ON THE 26TH AND IT WAS BROKEN IN HALF, AND DELIVERED DIRECTLY TO MY APARTMENT DOOR AND BROKEN AT THAT. I THEN REQUESTED AND RECEIVED A FULL REFUND OF $129.88. I STILL WANTED A GUITAR AS A GIFT SO I RE-ORDERED ONE THE SECOND THAT I HAD THE MONEY BACK IN MY ACCOUNT. THIS TIME I NEVER RECEIVED ONE AND WHEN I CALLED TODAY WAS GIVEN THE RUN AROUND BY ALINE AND THE SUPERVISOR ARCY.I SPENT 47 MINUTES AND 12 SECONDS ON THE PHONE TRYING TO GET MY MONEY BACK. I STILL DONT HAVE THE GUITAR THAT I WANTED TO GIVE AS A GIFT. THEN THE SUPERVISOR REFUSED TO TELL ME HOW TO FILE A COMPLAINT.

User's recommendation: NOT TO BUY ANYTHING FROM YOUR COMPANY !! I WILL ALSO BE POSTING THIS ON FACEBOOK.

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ID
#2960964 Review #2960964 is a subjective opinion of poster.
Cons
  • Gave me the run around
  • Never delivered my item
  • Delivered broken item
Loss
$60
Preferred solution
Full refund

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New Reviewer

Product

I ordered a christmas tree and it shipped in and now the snow is all over my livingroom. I am unhappy with the product and when I call the call gets dropped

User's recommendation: not good.

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ID
#2915068 Review #2915068 is a subjective opinion of poster.
Product
Balsam Hill Christmas Tree
Loss
$69
Preferred solution
Full refund

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New Reviewer

I was billed $77.95 although to the best of my knowledge we’ve never used your company…..I suspect foul play my bank will begin a fraud investigation tomorrow.

My bank statement shows. $77.95 charge and Ive never used your companys products. Please reply to gusensananto@***.com at the earliest. A refund must be issued.
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ID
#2877505 Review #2877505 is a subjective opinion of poster.
Loss
$78
Preferred solution
Full refund

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New Reviewer

You won't do anything to make it right.

Send me my money that you ripped me off of. ..................................................................................................................................................................................................................................
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ID
#2770216 Review #2770216 is a subjective opinion of poster.
Cons
  • Scam company
Loss
$120
Preferred solution
Full refund

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New Reviewer

The company is using a scam to steal money from trusting customers.

Getting ripped off. It was a scam and they knew it along. Enough is enough.........................................................................................................................................................................

User's recommendation: Do not deal with these companies.

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ID
#2769907 Review #2769907 is a subjective opinion of poster.
Location
Huntingdon, Pennsylvania
Loss
$120
Preferred solution
Full refund

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New Reviewer

Concerning a jeep I purchased

Parts are missing as well as one of the roll bars is broke. Im very unsatisfied for spending $389.00 I purchased online through Walmart website. If you could please call me back at 989-854-****
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ID
#2744145 Review #2744145 is a subjective opinion of poster.
Loss
$389
Preferred solution
A whole new replacement jeep

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New Reviewer

Can’t purchase replacement part and the kids ride on truck purchase at Walmart only last 10 months and stopped working

Best Choice Products - Can’t purchase replacement part and the kids ride on truck purchase at Walmart only last 10 months and stopped working
I purchased 12V Kids Ride-On Truck Car Toy w/ 3 Speeds, LED, Remote, Bluetooth and it stopped working and there are no replacement parts and they dont honor the warranty
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ID
#2724068 Review #2724068 is a subjective opinion of poster.
Cons
  • Stop running
Loss
$289
Preferred solution
The controls module that stopped working

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New Reviewer

Faulty

Best Choice Products - Faulty
I was sitting on my swing reading and it just tore apart and I fell on the cement. It tore the whole length of it...I dont bounce like I used to at 80 ..I have had it 3 years put in garage out of the weather so I did not missuse it ,,I see no way to repair it ..its an 2 person outdoor swing with Canopy ..SKY1873+SKY3795
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ID
#2721634 Review #2721634 is a subjective opinion of poster.
Loss
$150
Preferred solution
Let the company propose a solution

Upset with Mushroom Pasta Sauce

Maybe it's me but shouldn't mushroom pasta sauce have mushrooms in it????? I bought the large can of Best Choice MUSHROOM pasta sauce and it didn't have even one mushroom in it that I could make out. There were teeny tiny flecks of something, but honestly it could have been anything. I'll buy the name brand next time.

User's recommendation: Don't waste your money on this product. No mushrooms to be found!

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ID
#2695166 Review #2695166 is a subjective opinion of poster.
Location
Bourbonnais, Illinois

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New Reviewer

GOT RIPPED OFF.

After a purchase on Ebay, they said because of my purchase I could get two free items that i could pick. I paid shipping of $5.95 each. 15 days later I was billed $59.95 for a cheap health watch and $59.95 for cheap ear buds. This is and was a total SCAM. This company should be charged with fraud. Both are junk.

User's recommendation: Do not deal with these people.

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ID
#2682253 Review #2682253 is a subjective opinion of poster.
Loss
$120
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Not the ukulele I ordered

I received the package today and what I found was not exactly what I ordered. SKY4075 Brown 21.9 in. soprano ukulele. The ukulele would not tune at all! Only the gig bag was included. No tuner, no strap, no extra string, no 3 picks and no cleaning cloth as stated in the description. I would like a refund and return this unsuitable product, please! It is unplayable. Send a REFUND FORM and I will return in the same box. I would like my payment of $32.99 returned to me or credited to my visa. Thank you very much. Sincerely, Mrs. Aurelia H. Wight
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ID
#2675169 Review #2675169 is a subjective opinion of poster.
Cons
  • Product quality
Preferred solution
Full refund
New Reviewer

Unacceptable Customer Service

Spoke to customer service and explained our 2 year old umbrella handle/rachet as broken. Also explained it maybe from user error and I'm not looking for any free parts or replacement. Company offered no replacement parts or solutions. Only solution was to buy a new umbrella. Seems unreasonable that after two years they were not willing to do anything to help us out. Will not buy another product from Best Product.

User's recommendation: Be aware of unwillingness to assist customers.

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ID
#2666900 Review #2666900 is a subjective opinion of poster.
Product
Best Choice Products Umbrella
Cons
  • Customer service made a joke out of my complaint
Preferred solution
Let the company propose a solution

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Verified Reviewer
Advanced Reviewer
How unfortunate when a company like this joins the establishment of others that advertise and can not deliver as they advertise. Their hypocritical values will produce an outrage within you. This is just another example of what I am going to explain why you should read...
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1 comment
#2040635

Be glad you did not receive the trucks ours stop working and you can not purchase any parts

ID
#2612867 Review #2612867 is a subjective opinion of poster.
Location
Boardman, Oregon

Poor Product Quality

Best Choice Products - Poor Product Quality
Best Choice Products - Poor Product Quality
Best Choice Products - Poor Product Quality
I purchased these Best Choice Product fade resistant umbrellas through Walmart.com and had them just over 60 days and they quickly faded and now look horrible. I contacted the company and since I was a day past the 60 day window they would only reimburse me 30% of what I paid for the umbrellas. So, I out $190 for umbrellas!!

User's recommendation: DON’T PURCHASE FROM THIS COMPANY!

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ID
#2601559 Review #2601559 is a subjective opinion of poster.
Location
San Diego, California

My birdbath came with a1 inch chip in the edge

Best Choice Products - My birdbath came with a1 inch chip in the edge
Can I get a replacement top for my bird bath the rest of the product is fine. I will be happy with a replacement without a chip. This is a very difficult and time consuming process for the customer

User's recommendation: No answer.

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ID
#2595832 Review #2595832 is a subjective opinion of poster.
Location
Saint Louis, Missouri

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