Not resolved

After only a few uses my daughters toy remote control car from best choice products died. Upon contacting customer service I kept getting the run around about needing a purchase order for them to address warranty issues.

Being that this was a gift it was a challenge (while I offered to provide any other information from the product), they still said they couldn’t help, but basically ignored details in my contacts to customer service. I did ultimately obtain the purchase order from the individual who bought it and sent it along only to be told that the product only has a 60 day warranty window and they don’t make replacement parts for it so I was out of luck.

Pretty disappointed in both their customer service and product quality. I won’t be buying any of their products in the future and would encourage others to do the same.

Product or Service Mentioned: Best Choice Products Rc Car.

Reason of review: Bad quality.

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