I purchased a bird bath which had a solar light on top. It arrived damaged where the pole that held the solar light would not tighten up.
I contacted BCP and they offered $7 to keep it and I take it for repair. I asked for their return address then they offered $15 to keep it so I agreed. That was on Oct 13th. They said it should be credited back to my account in 3 to 5 days.
Today is Oct 26 and I have contacted BCP by email several more times asking about my refund.
Each time they keep saying it has been submitted but on this end I'm getting nothing.
This company is a rip off company that sells piece of junk items! It's getting near Christmas so people please beware and do not do any business with this company!!!