Not resolved

I ordered thru Walmart website an patio umbrella that says "RED" in the description but rec'd Burgundy. Best Choice insists I ordered Burgundy.

I sent over 6 email requests - always someone different responded. The best option they offered was I could keep the Burgundy umbrella and they will give me a $12.00 refund on a $50.00 purchase. OR I can ship it back to them at my expense (Post office quoted me $36.00 shipping) and when they receive it back I get my $50.00 refund.

Since this item was on Walmart's website I should be able to return it there - but that is not allowed.

IF seems their website stating "Hassle Free Returns" are hollow words with no meaning for this company.

Buyer beware. I will not order from Walmart - I will stick with Amazon Prime in the future.

Product or Service Mentioned: Best Choice Products Customer Care.

Reason of review: Return, Exchange or Cancellation Policy.

Do You Have Something To Say ?
Write a review


You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Best Choice Products Reviews

  1. 277 reviews
  2. 67 reviews
  3. 34 reviews
  4. 17 reviews
  5. 49 reviews
Best Choice Products reviews