I ordered thru Walmart website an patio umbrella that says "RED" in the description but rec'd Burgundy. Best Choice insists I ordered Burgundy.
I sent over 6 email requests - always someone different responded. The best option they offered was I could keep the Burgundy umbrella and they will give me a $12.00 refund on a $50.00 purchase. OR I can ship it back to them at my expense (Post office quoted me $36.00 shipping) and when they receive it back I get my $50.00 refund.
Since this item was on Walmart's website I should be able to return it there - but that is not allowed.
IF seems their website stating "Hassle Free Returns" are hollow words with no meaning for this company.
Buyer beware. I will not order from Walmart - I will stick with Amazon Prime in the future.
Product or Service Mentioned: Best Choice Products Customer Care.
Reason of review: Return, Exchange or Cancellation Policy.