3374 Plainfield Rd, Indianapolis, IN 46231, USA
Not resolved
2.0
Details
1 comment

We have tried to contact customer service for 4 days, We get the same recording, music, and excuse of excessive volume of calls. I have been on hold for up to 45 minutes,,,my phone battery went dead.

I've been told to dial a different number where I would be put at the top of the list and then get the same recordings. I have requested a call back from customer service after being placed at the top of the list and get a recording stating that I should on and will be next in line...after waiting another 25 minutes I give up. All I want is to be able to return a product that I was not satisfied with.

I have tried to contact the service by Chat line and also by E-mail, Still not response from them. What should I do ?

Product or Service Mentioned: Best Choice Products Customer Care.

Reason of review: Poor customer service.

Best Choice Products Pros: Fast delivery.

Best Choice Products Cons: Customer service, Way my issue was handled.

  • Customer Service Non-existent
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Anonymous
#1403338

Same here with the whole waiting to talk to someone and dropped call

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