We bought a patio umbrella. We had the umbrella just over 6 months and the base just cracked in half.
We hadn't even used it much. I emailed Best Choice Products and they stated there was nothing they could do since it had been over 6 months. I was not happy about that but did ask them if I could at least buy just the base. They stated they don't sell just the base.
This means I will have to go out and buy a brand new umbrella. Horrible customer service.
I will never shop with them again. Not at all customer friendly!
Product or Service Mentioned: Best Choice Products Umbrella.
Reason of review: Poor customer service.
Monetary Loss: $75.
Preferred solution: Full refund.