5642 Ontario Mills Pkwy, Ontario, CA 91764, USA
Not resolved

Horrible customer service. You wait on the phone for hours and then they disconnect you promising if you call a certain number you'll be bumped to the front- absolute lies.

Then you just wait for another 2 hours. So annoyed at the lack of care for their customers and products that break. I bought my products through Walmart and then got redirected to BCP. Really just frustrated at the time I spent waiting on the phone for nobody to answer.

How are you suppose to get help if no one is there to help. Step up your game BCP cause it currently sucks a lot.

Product or Service Mentioned: Best Choice Products Customer Care.

Reason of review: Poor customer service.

Monetary Loss: $75.

Preferred solution: Full refund.

Best Choice Products Cons: Crappy item, Customer service.

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