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Five (5) e-mails for a simple parts request. Different replies from different customer service reps. No one able (or willing) to assist.

Product or Service Mentioned: Best Choice Products Customer Care.

Reason of review: Order processing issue.

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Ordered a pond pump from Best Choice. Got a confirmation that they took my money and it would soon ship.

Week later refunded my money and no reason listed.

Talked on "chat" on their site and was finally told it was out of stock. I guess if you take thousands of orders and refund them a week later you can keep your cash flow up

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