State: Florida Clear all filters (14 of 662 reviews match)
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Best Choice Products review in Vero Beach, Florida: About a return item

5.0
Details
No everything is fine.You and your staff is super people.Thank You very much.Donald Keys
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Review
#1639486 Review #1639486 is a subjective opinion of poster.
Service
Best Choice Products Customer Care
Reason of review
Good customer service

Best Choice Products review in Orlando, Florida: Do you deliver recliner into my home and take the old one

Want to by recliner but need it brought into my home and would like old one removed and taken
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Review
#1609477 Review #1609477 is a subjective opinion of poster.
Reason of review
Problem with delivery
Preferred solution
Let the company propose a solution

Best Choice Products review in Miami, Florida: Wrong product

Best Choice Products review - Wrong product
I have a week ago I sent back a fabric futon in hopes to get the red leather I initially ordered. Instead, I get the same red fabric futon I returned to you. I really don't want to go through this process again. I honestly feel that I should be reimbursed funds for the trouble. The ticket# is 424683 let's resolve this swiftly. Thank you (321)914-8554
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Review
#1486995 Review #1486995 is a subjective opinion of poster.
Product
Best Choice Products Futon
Reason of review
Not as described/ advertised

Best Choice Products review in Fort Lauderdale, Florida: To get a return label

No answers the phone close
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Review
#1437291 Review #1437291 is a subjective opinion of poster.
Product
Best Choice Products Ride On Toy
1.3
Details
Ordered 2 mirrors for my girls for Christmas. On damaged and the other fine. Called immediately and filled out paperwork and sent damage photos. Said they would send new one 5 to 7 days. It’s been 12. Now they tell me that they messed up the paperwork for replacement...
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1 comment
Anonymous
#1616645

This happened with a jewelry armoire that had a mirror broken. First reported and sent damage pic the 12-6-2018.

Stated the same thing "5-7 business days" then paperwork issues "another 5-7" business days.

Now no responses to requesting shipping info. Here we are a few days before Christmas and no present for my 10 year old because of this company.

Review
#1428244 Review #1428244 is a subjective opinion of poster.
Reason of review
Damaged or defective

Best Choice Products review in Cape Coral, Florida: Missing part with no help

1.8
Details
I Purchased a portable closet from this company. Didn’t need it for a couple months. Finally put it together and one of the parts was missing. Emailed back-and-forth to the company they gave me the runaround wanting order numbers etc. Finally dug out of the box from the garbage that had all the information they need it and emailed it back to them. Their response was they don’t have that part anymore and it was past the 60 day warranty.They were unwilling to help me at all. Very poor customer service.
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Review
#1424591 Review #1424591 is a subjective opinion of poster.
Product
Best Choice Products Closet Organiser
Cons
  • Product came broken and website filters bad reviews
Reason of review
Damaged or defective
Loss
$50
Preferred solution
Let the company propose a solution
1.0
Details
NEVER AGAIN I WILL USE THIS COMPANY, I BEEN CALLING SINCE FRIDAY, AND EVERY TIME I CALL THEY LAY LETTING ME KNOW THAT THEY WILL SEND ME A EMAIL WITH I FREE RETURN LABEL I ORDER A CHRISTMAS TREE FOR $ 70.00 AND DOES NOT LOOK LIKE THE POROCT I ORDER. VERY LOW QUALITY. DO...
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Review
#1420314 Review #1420314 is a subjective opinion of poster.
Product
Best Choice Products Christmas Tree
Reason of review
Not as described/ advertised
2.0
Details
I ordered two strains of industrial waterproof outdoor lights for our Lanai. We just opened the box this afternoon ( 11/2018) and hung them. When we turned the lights on 11 worked and 19 DID NOT WORK!!!!! We tried everything. Our neighbor is an electrician and he came...
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Review
#1409988 Review #1409988 is a subjective opinion of poster.
Product
Best Choice Products Lights
Cons
  • Offered no refund or credit for a defective product
  • No refund or credit for defective product
Reason of review
Damaged or defective
Loss
$50
Preferred solution
Full refund

Best Choice Products review in Cape Coral, Florida: Horrible customer service

1.0
Details
Bought a 9 ft Christmas tree from them. Arrived with the wrong base for the tree. Spoke with BCP and they initially offered me a 10% refund. Declined that offer because I still couldn't use the tree. Simply wanted the correct base. They were unwilling to do that. Got them to agree to a complete refund but now I have to cart a 70lb tree to a fedex facility. Don't order from these guys.
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Review
#1406309 Review #1406309 is a subjective opinion of poster.
Service
Best Choice Products Customer Care
Cons
  • Any of it i just want a damn refund an rma slip please
  • Product was not as described
  • Return policy and product is a joke awaiting full refund
Reason of review
Not as described/ advertised

Contact Best Choice Products Customer Service

Website:
Mailing Address:
15101 Red Hill Ave
Tustin, California 92780
United States
Phone:
(844) 948-8400
All Best Choice Products Contacts

Best Choice Products Products and Services Reviews

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Latest Question

Best Choice Products Questions
2.5
Details
But it does not do the job. A dehumidifier marked from $159 to $79 seemed a good deal.But isn't the performance of other $79 dehumidifiers. Going to their page there is not direct contact information. Their return policy only includes unopened or damaged products. It...
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3 comments
Anonymous
#1586982

Best Choice Products.... difficult to find contact information for returns.

In order to return the product I had to pay shipping. They offered me $8 to keep it. Then$18 credit to keep it. I said no.

They gave me a return number. Had to pay $24 return shipping.

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Review
#1386288 Review #1386288 is a subjective opinion of poster.
Product
Best Choice Products Dehumidifier
Pros
  • Price
Cons
  • Poor performance
Reason of review
Not as described/ advertised
Loss
$79
Preferred solution
full refund or a better product