I ordered a Mattress last month and I have decided to return the product immediately whithout even opening the package. But, then my return request was not processed.
Later, I called the customer service representative Michael R, provided a great service and helped me with the return. Thanks for the service Michael. I will be waiting for my returns and I was surprised to see this response for the customer service representative. He also helped me with a reference number to track my refund and I hope I won't be using that and expecting my return in 3-4 business days as promised by the representative.
Thank you for the service Michael. Hope this service continues in my future purchases.
Product or Service Mentioned: Best Choice Products Customer Care.
Reason of review: Good customer service.