Livonia, Michigan
4.7
Details
1 comment

Having received a patio umbreella in damaged condition, I called BCP customer service to ask what was needed to get a replacement.

"Tereyn" told me it is not necessary to ship the item back and that she would send another onerous me. Two days later it arrived in perfect condition. I put it up and I am very pleased with the quality of this product and the good experience I had in resolving the issue thanks to Tereyn's excellent customer service! I will definitely look to purchase items from Best Choice Products in the future.

Marcia

Livonia, Michigan

Product or Service Mentioned: Best Choice Products Customer Care.

Reason of review: Good customer service.

Best Choice Products Pros: Lighted umbrella, Excellent customer service.

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Anonymous
#1262615

They don't answer the phone - How did you talk to someone?