Purchased a portable electronic drum set from Best Choice Products for Christmas over the Internet. The set emits a loud buzzing sound (like an old radio tuner that is in between frequencies) from the speaker as soon as the set is turned on and continues buzzing while it is being played.
I called Best Choice Products, and the representative, after checking with another person, informed me that it's supposed to sound this way. This sounds disingenuous to me. I hope there isn't a defect in the product. Rather than go through the hassle of demanding an exchange, I decided to let the problem go for now because our children are ok with it.
I don't think I will consider purchasing from this company again, a company that makes low quality products and appears to have an online reputation for poor customer service.
I do agree with others that the drum sounds sound really good. If it weren't for this problem, I would recommend this product.
Product or Service Mentioned: Best Choice Products Electronic Drum.
Reason of review: Bad quality.
Monetary Loss: $15.
Preferred solution: Price reduction.
Best Choice Products Cons: Defective product, Customer service.