Not resolved
1.5
Details
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Turnaround Time
Warranty
Website
0 comments

I ordered an electronic keyboard for my son's main Christmas gift, big mistake. I ordered on Dec 9th, money came out my account next day.

I received an email with the Fed Ex tracking #. Keyboard was supposed to get delivered on Dec 20. I sent 2 emails on Dec 22nd. Waited until Dec 27th to call, waited forever, finally gave up.

Dec 28th, I was able to use their chat feature. I supposedly will receive a refund in 3-5 days. I asked if I would receive an email confirmation and was told yes.

Haven't seen one yet. I will wait a couple more days and if I don't see my refund, I will report them to my bank and file a fraud claim.

Do You Have Something To Say ?
Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like