purchased a $500.00 fire pit table. used it one summer, used it for the next summer and saw the metal slats are giving and bending length ways in half.
(the way ANYTHING should not be bending without force). it is not the hole side of the table it is the individual slats themselves. It is within one year of the purchase they will not do a thing DO NOT PURCHASE ANYTHING FROM THIS COMPANY. the return policy is 60 days, well i can see why when you sell bad items and people cant use them until after the 60 days you find out it is not holding up and theres not a thing you can do.
AND TO TOP IT OFF. CUSTOMER SERVICE IS NOT HOW CUSTOMER SERVICE SHOULD BE.
THE CSR DIDNT SAY REALLY RUDE THINGS BUT AFTER I SAID MY ISSUE SHE GOT A VERY SNOTTY RUDE TONE. LIKE SOMEONE WAS HOLDING A GUN TO HER HEAD TO BE NICE
Review about: Fire Pit.
Reason of review: Bad quality.
Monetary Loss: $500.
Preferred solution: Deliver product or service ordered.
I liked: Mt table when it was hole.
I didn't like: 500 table fell apart in less than a year.