Contact Information

Best Choice Products Phone Numbers

  • (844) 948-8400
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Best Choice Products Email:

Corporate Office Address:

Best Choice Products
15101 Red Hill Ave
Tustin, California 92780
United States

Other Info:

Customer Service Hours:
Mon-Fri: 6am - 6pm PST
Sat-Sun: 7am - 12pm PST

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Summary of Best Choice Products Customer Service Calls

05:16 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Best Choice Products to Ask about:

Return/ Replace Question:

  • “Follow returned item!!”
  • “Replace charging cord”
  • “Product return”

Product/ Service Question:

  • “Not working”
  • “Broken air hockey table”
  • “Bought an umbrella, then purchased a weight for it which included 80 lbs of sand, it blew over and broke in very light wind i want my money back”

Shipping and Delivery Question:

  • “I want to see if my order has shipped”
  • “Didn't receive some parts” , Review # 1741677
  • “Missing item”

Request for Information Question:

  • “Question about return”
  • “Status of order”
  • “Ice maker install part question” , Review # 1696124

Payments and Charges Question:

  • “Battery issue/charger on Jeep”
  • “Brought the red robot car for my son it came with no charger”
  • “Discount”

Refund Question:

  • “Refund please”
  • “Havent receive my refund” , Review # 1724796
  • “Refund” , Review # 1634102

Activation/ Cancellation Question:

  • “Cancel order”
  • “Order cancel”
  • “Cancel a order #728656” , Review #1484457

Staff Question:

  • “Customer service”
  • “Hiring manager”

Employment Question:

  • “W2”

Other Question:

  • “Missing apartment #”
  • “Let them know” , Review # 1755620
  • “Never received items”

Best Choice Products Rating Stats

1.9 out of 5 stars
based on 444 reviews
See all 671 reviews

Rating trend


Best Choice Products Return Policy
Best Choice Products's' returns team aims to make The User's experience as easy and seamless as possible. Items can be returned within 60 days from purchase date. Items must be returned in original packaging with all accessories included. If packaging is not available, The User's item cannot be processed for a return. If The Client of Best Choice Products wish to make a return, please contact to receive a return form. Returns made without a form may experience a delay in process. A one-time Courtesy Replacement can be offered if available in Best Choice Products's' inventory. All items purchased directly through are eligible for free return shipping. Products purchased through a marketplace partner (i.e. Walmart, Amazon) are subject to that marketplace's return policy. Although companies with storefront locations sell Company's items online, Best Choice Products's' items cannot be returned in store.
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Best Choice Products Delivery Policy
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Best Choice Products Terms of Service
This website is operated by Best Choice Products. Throughout the site, the terms Best Choice Products, Website and Best Choice Products's' refer to Best Choice Products. Best Choice Products offers this website, including all information, tools and services available from this site to The User of company services the user, conditioned upon The Customer's acceptance of all terms, conditions, policies and notices stated here. By visiting Company's site and/ or purchasing something from The Company The Client engage in Best Choice Products's' "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
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Best Choice Products Privacy Policy
When The Customer purchase something from Company's store, as part of the buying and selling process, collect the personal information The User of company services give Best Choice Products such as The User's name, address and email address. When The Client browse Company's store, Website also automatically receive The User's computer's internet protocol (IP) address in order to provide The Company with information that helps Best Choice Products learn about The Client's browser and operating system. Email marketing (if applicable): With The User's permission, Website may send The User emails about Best Choice Products's' store, new products and other updates. When The User of company services provide Best Choice Products with personal information to complete a transaction, verify The User's credit card, place an order, arrange for a delivery or return a purchase, imply that The User of Website consent to Company's collecting it and using it for that specific reason only. If Website ask for The Customer's personal information for a secondary reason, like marketing, The Company will either ask The Client of Best Choice Products directly for The Client's expressed consent, or provide The User with an opportunity to say no.
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Top Best Choice Products Services

Customer Care, Shipping Service, Sales Representative

Top Best Choice Products Products

Ride On Toy, Christmas Tree, Air Fryer

Best Choice Products Pros and Cons

Pros: Quick delivery, Price, Product looked nice and the price was great, No pros, Free shipping

Cons: Customer service, Way my situation has been handled and still isnt resloved, Product quality, Crappy item, Way my issue was handled


Best Choice Products or just BCP is a large e-commerce retailer. The company was founded in 2002. Its headquarters is based in Ontario, California, United States. Best Choice Products offers a wide variety of products. There are more than 1400 stock keeping units. Featured product collections are as follows: Seasonal, Musical Instruments, Home Improvement, Pet Supplies, and Crafts. The company accepts most major credit cards including Visa, MasterCard, American Express, and Discover. Returns are accepted within 60 calendar days of the original receipt day. Restocking fees can be applied. All orders are shipped out via FedEx Ground and FedEx Home. Best Choice Products ships their merchandise only to the Lower 48 US states.

Best Choice Products reviews and complaints

Best Choice Products is ranked 402 out of 4207 in E-commerce category

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