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Summary of Best Choice Products Customer Service Calls

164 TOTAL CALLS
95% SUCCESSFUL CONNECTIONS
03:31 AVG CALL DURATION
1% ISSUES RESOLVED

Customers Contact Best Choice Products to Ask about:

Return/ Replace:

  • “Have return product in February and have not recueved refund yet 131.82”
  • “Return item, missing pieces, damaged”
  • “To return the product”

Product/ Service quality:

  • “Need parts plastic parts broke”
  • “Broken Chair”

Shipping and Delivery:

  • “Delivery date”
  • “Product not delivered”

Cancellation:

  • “To cancel any subscription”

Payments and Charges:

  • “To get a promo code that I can use today for my purchase.”

Other:

  • “Didn't make a purchase”
  • “Back right motor missing off power toy”
  • “Fountain Not working”

About Best Choice Products

Top 5 Best Choice Products Services

Customer Care, Shipping Service, Sales Representative

Top 5 Best Choice Products Products

Ride On Toy, Christmas Tree, Toy Car, Rc Quadcopter, Rc Car

Top 5 Likes about Best Choice Products

Fast delivery, Price, Excellent customer service, Delivery speed, Customer service

Top 5 Dislikes about Best Choice Products

Customer service, Way my situation has been handled and still isnt resloved, Way my issue was handled, Two thumbs down, This company at all

Summary

Best Choice Products or just BCP is a large e-commerce retailer. The company was founded in 2002. Its headquarters is based in Ontario, California, United States. Best Choice Products offers a wide variety of products. There are more than 1400 stock keeping units. Featured product collections are as follows: Seasonal, Musical Instruments, Home Improvement, Pet Supplies, and Crafts. The company accepts most major credit cards including Visa, MasterCard, American Express, and Discover. Returns are accepted within 60 calendar days of the original receipt day. Restocking fees can be applied. All orders are shipped out via FedEx Ground and FedEx Home. Best Choice Products ships their merchandise only to the Lower 48 US states.

Best Choice Products reviews and complaints

Best Choice Products is ranked 358 out of 4448 in E-commerce category

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A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future

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