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Summary of Best Choice Products Customer Service Calls

195 TOTAL CALLS
95% SUCCESSFUL CONNECTIONS
03:37 AVG CALL DURATION
2% ISSUES RESOLVED

Customers Contact Best Choice Products to Ask about:

Return/ Replace:

  • “Returning item”
  • “Change address”
  • “Replace remote”

Shipping and Delivery:

  • “My order said it was shipped and it's still in the facillity.”
  • “I did not receive the the shade piece to my chair”
  • “Delivery date”

Product/ Service:

  • “Broken item”
  • “Need parts plastic parts broke”
  • “I was calling because i bought a power wheel from your company and it came with broken wires and brolen pieces and also it came without instructions”

Payments and Charges:

  • “I need a charger SKY2072”
  • “Overcharged on one specific product that cost $19.91 it charge my bank account seven charges of $19.99 on your app is says that it default my card and it didn't take it when I went to my bank account it charged me 7 times for something that cost 1999”
  • “The maunal says let the battery charge for 18 hours but the green light is on indicating its fully charge so wat should i do”

Request for Information:

  • “Product concern”

Refund:

  • “Refund”

Activation/ Cancellation:

  • “To cancel any subscription”

Other:

  • “No installation instructions”
  • “Purchase issues”
  • “Cant get my antenna hooked up right”

About Best Choice Products

Top 5 Best Choice Products Services

Customer Care, Shipping Service, Sales Representative

Top 5 Best Choice Products Products

Ride On Toy, Toy Car, Christmas Tree, Rc Quadcopter, Rc Car

Top 5 Likes about Best Choice Products

Fast delivery, Price, Free shipping, Excellent customer service, Delivery speed

Top 5 Dislikes about Best Choice Products

Customer service, Way my situation has been handled and still isnt resloved, Way my issue was handled, Two thumbs down, This company at all

Summary

Best Choice Products or just BCP is a large e-commerce retailer. The company was founded in 2002. Its headquarters is based in Ontario, California, United States. Best Choice Products offers a wide variety of products. There are more than 1400 stock keeping units. Featured product collections are as follows: Seasonal, Musical Instruments, Home Improvement, Pet Supplies, and Crafts. The company accepts most major credit cards including Visa, MasterCard, American Express, and Discover. Returns are accepted within 60 calendar days of the original receipt day. Restocking fees can be applied. All orders are shipped out via FedEx Ground and FedEx Home. Best Choice Products ships their merchandise only to the Lower 48 US states.

Best Choice Products reviews and complaints

Best Choice Products is ranked 337 out of 4244 in E-commerce category

Area Served

USA

Payment Methods

VISA

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A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future

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