Best Choice Products Phone Numbers and Emails

Toll-Free Number:

  • (844) 948-8400
Send Message

Best Choice Products Emails:

Customer Service
Legal
Privacy Inquiries
customerservice@bestchoiceproducts.com
Is this your business?
PissedConsumer Club

Contact Information

Best Choice Products Website:

Best Choice Products Help Center:

Corporate Office Address:

Best Choice Products
15101 Red Hill Ave
Tustin, California 92780
United States

Best Choice Products Customer Service Reviews

1.6 / 5
Poor
Lillian L Qhr
If you need to ever cancel order, you will never get a live representative

I was going to be moving to South Carolina. Unfortunately, I took a hard fall and cracked two ribs.

My doctors advice told me not to move for the next eight weeks.

I called to cancel this order never talk to a person. Emails that they were sending me back-and-forth never gave me a confirmation number.

Read full review
linda w Ivv
Terrible quality.
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

The sweater I received was just terrible. NOT cashmere, lots of threads and pulls on it.

No label, no back and front delineated. Not right size. Skimpy. Just horrible.

Customer service "chat" was terrible. Tried to tell me how to send photos so they could review my request for refund. I just gave up. Lost $42.00.

Horrible quality. Tossed it in garbage rather than spend another frustrating minute with them.

Read full review

Summary of Best Choice Products Customer Service Calls

1.4K TOTAL
CALLS
05:11 AVG CALL
DURATION
12% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Best Choice Products?

Product/ Service Question:

  • “Battery not working”
  • “I just bought and it's not working at all and I followed directions to the teeth”
  • “Cannot find the cord that connects to chair then the wall”

Return/ Replace Question:

  • “The product that I bought the canopy there's a problem with it and I need to return it”
  • “Returned package”
  • “Issue with fireplace”

Shipping and Delivery Question:

  • “To know sender of a package”
  • “Wrong product”
  • “I haven't got my package yet r I will just cancel my order”

Request for Information Question:

  • “Help with return”
  • “Question about lit up”
  • “Status of order”

Refund Question:

  • “Refund please”
  • “Havent receive my refund”
  • “For a refund about a order”

Payments and Charges Question:

  • “Make a payment”
  • “Need charger”
  • “Battery issue/charger on Jeep”

Activation/ Cancellation Question:

  • “The purpose of the call was sample to cancel my order. I never received a confirmation number you had my correct email. you wouldn’t cancel this order through FedEx you were no help at all. I will never order from you guys again.”
  • “Cancel order”
  • “Cancel a order”

Staff Question:

  • “Customer service”
  • “To talk to customer service”
  • “Hiring manager”

Cards Question:

  • “Card”
  • “Card was charged after trying to process my order”

Employment Question:

  • “W2”

Other Question:

  • “I ordered a 72 inch elevated wood garden planter from Amazon and the plastic lining is not there”
  • “Less weight of the oil”
  • “Sound”

About

Summary

Best Choice Products or just BCP is a large e-commerce retailer. The company was founded in 2002. Its headquarters is based in Ontario, California, United States. Best Choice Products offers a wide variety of products. There are more than 1400 stock keeping units. Featured product collections are as follows: Seasonal, Musical Instruments, Home Improvement, Pet Supplies, and Crafts. The company accepts most major credit cards including Visa, MasterCard, American Express, and Discover. Returns are accepted within 60 calendar days of the original receipt day. Restocking fees can be applied. All orders are shipped out via FedEx Ground and FedEx Home. Best Choice Products ships their merchandise only to the Lower 48 US states.

Best Choice Products reviews and complaints

Best Choice Products is ranked 663 out of 3765 in E-commerce category

Area Served

USA

Payment Methods

VISAMasterCardPayPal

Compare Best Choice Products To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Wayfair image
9809 reviews
3.0
Costway image
1862 reviews
2.0
Mainstays image
937 reviews
2.1
Write a review
Do you have something to say about Best Choice Products? What happened? What can we help you with?
Submit review Don't show this popup