Best Choice Products Phone Numbers and Emails

Customer Service:

  • (844) 948-8400

Best Choice Products Emails:

Customer Service
customerservice@bestchoiceproducts.com
Legal
Privacy Inquiries

Best Choice Products Contact Information

Best Choice Products Website:

Best Choice Products Online Chat:

Corporate Office Address:

Best Choice Products
15101 Red Hill Ave
Tustin, California 92780
United States
Edit Business Info

Best Choice Products Rating Based on 530 Reviews

Rating details

1.8
more details
Customer service
Product or Service Quality
Exchange, Refund and Cancellation Policy
Delivery Service

Rating stats

Rating trend

Summary of Best Choice Products Customer Service Calls

1.3K TOTAL
CALLS
05:11 AVG CALL
DURATION
12% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Best Choice Products Customer Service?

Return/ Replace Question:

  • “Help with return”
  • “Need a replacement part”
  • “Returning item”

Product/ Service Question:

  • “Remote for car doesn't work”
  • “Missing parts and broken connector”
  • “My items not working”

Shipping and Delivery Question:

  • “Hello i had ordered 2 phone covers 5 months ago and i never received it.”
  • “Product not delivered. No updates”
  • “Did not get my package”

Request for Information Question:

  • “Status”
  • “Product concern”
  • “I need help with product”

Refund Question:

  • “Refund please”
  • “Havent receive my refund”
  • “For a refund about a order”

Payments and Charges Question:

  • “Need charger”
  • “Battery issue/charger on Jeep”
  • “Need promo or coupon code”

Activation/ Cancellation Question:

  • “Cancel order”
  • “Cancel a order”
  • “My order was cancelled and I never cancelled it”

Staff Question:

  • “To talk to customer service”
  • “Customer service”
  • “Hiring manager”

Cards Question:

  • “Card”
  • “Card was charged after trying to process my order”

Employment Question:

  • “W2”

Other Question:

  • “Very disappointed in your product”
  • “Need assembly instructions for keyboard”
  • “Parts for 12v electric car”

About

Best Choice Products Return Policy
Best Choice Products's' returns team aims to make The User's experience as easy and seamless as possible. Items can be returned within 60 days from purchase date. Items must be returned in original packaging with all accessories included. If packaging is not available, The User's item cannot be processed for a return. If The Client of Best Choice Products wish to make a return, please contact bestchoiceproducts.com to receive a return form. Returns made without a form may experience a delay in process. A one-time Courtesy Replacement can be offered if available in Best Choice Products's' inventory. All items purchased directly through bestchoiceproducts.com are eligible for free return shipping. Products purchased through a marketplace partner (i.e. Walmart, Amazon) are subject to that marketplace's return policy. Although companies with storefront locations sell Company's items online, Best Choice Products's' items cannot be returned in store.
To read more: https://bestchoiceproducts.com/pages/return-policy
Best Choice Products Delivery Policy
To read more: https://bestchoiceproducts.com/pages/shipping-details
Best Choice Products Terms of Service
This website is operated by Best Choice Products. Throughout the site, the terms Best Choice Products, Website and Best Choice Products's' refer to Best Choice Products. Best Choice Products offers this website, including all information, tools and services available from this site to The User of company services the user, conditioned upon The Customer's acceptance of all terms, conditions, policies and notices stated here. By visiting Company's site and/ or purchasing something from The Company The Client engage in Best Choice Products's' "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
To read more: https://bestchoiceproducts.com/pages/terms-of-sale
Best Choice Products Privacy Policy
When The Customer purchase something from Company's store, as part of the buying and selling process, bestchoiceproducts.com collect the personal information The User of company services give Best Choice Products such as The User's name, address and email address. When The Client browse Company's store, Website also automatically receive The User's computer's internet protocol (IP) address in order to provide The Company with information that helps Best Choice Products learn about The Client's browser and operating system. Email marketing (if applicable): With The User's permission, Website may send The User emails about Best Choice Products's' store, new products and other updates. When The User of company services provide Best Choice Products with personal information to complete a transaction, verify The User's credit card, place an order, arrange for a delivery or return a purchase, bestchoiceproducts.com imply that The User of Website consent to Company's collecting it and using it for that specific reason only. If Website ask for The Customer's personal information for a secondary reason, like marketing, The Company will either ask The Client of Best Choice Products directly for The Client's expressed consent, or provide The User with an opportunity to say no.
To read more: https://bestchoiceproducts.com/pages/privacy-policy
Top Best Choice Products Services

Customer Care, Shipping Service, Sales Representative

Top Best Choice Products Products

Ride On Toy, Christmas Tree, Air Fryer

Best Choice Products Pros and Cons

Pros: Quick delivery, Price, Fast delivery, Free shipping, Excellent customer service

Cons: Customer service, Way my situation has been handled and still isnt resloved, Product quality, Way my issue was handled, Two thumbs down

Summary

Best Choice Products or just BCP is a large e-commerce retailer. The company was founded in 2002. Its headquarters is based in Ontario, California, United States. Best Choice Products offers a wide variety of products. There are more than 1400 stock keeping units. Featured product collections are as follows: Seasonal, Musical Instruments, Home Improvement, Pet Supplies, and Crafts. The company accepts most major credit cards including Visa, MasterCard, American Express, and Discover. Returns are accepted within 60 calendar days of the original receipt day. Restocking fees can be applied. All orders are shipped out via FedEx Ground and FedEx Home. Best Choice Products ships their merchandise only to the Lower 48 US states.

Best Choice Products reviews and complaints

Best Choice Products is ranked 606 out of 3386 in E-commerce category

Area Served

USA

Payment Methods

VISAMasterCardPayPal

Edit Description

Compare Best Choice Products To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Wayfair
4029 reviews
2.6
Costway
1525 reviews
2.0
Mainstays
489 reviews
2.2
Write a review
Do you have something to say about Best Choice Products? What happened? What can we help you with?
Submit review Don't show this popup