Contact Information

Best Choice Products Phone Numbers

  • (844) 948-8400
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Best Choice Products Email:

Corporate Office Address:

Best Choice Products
15101 Red Hill Ave
Tustin, California 92780
United States

Other Info:

Customer Service Hours:
Mon-Fri: 6am - 6pm PST
Sat-Sun: 7am - 12pm PST

Help in Social Networks:

Summary of Best Choice Products Customer Service Calls

742 TOTAL
CALLS
71% SUCCESSFUL
CONNECTIONS
05:16 AVG CALL
DURATION
16% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Best Choice Products to Ask about:

Return/ Replace Question:

  • “Returning item”
  • “Return”
  • “Return the prod”

Shipping and Delivery Question:

  • “Never received my order order number 1202 Spa hot tub already paid for I got the tracking number it's obviously lost” , Review # 1703995
  • “Shipping info”
  • “Did not receive my parts for the hammock”

Request for Information Question:

  • “Ice maker install part question” , Review # 1696124
  • “Question about a product”
  • “Product concern”

Product/ Service Question:

  • “It's an item supposedly it's through you guys it doesn't work when we received it it was broke the case”
  • “Bought an 5.5 quart air fryer and the basket handle is broken how do I get it replaced” , Review # 1617139
  • “Missing parts and broken connector”

Payments and Charges Question:

  • “Need charger”
  • “Double charged”
  • “Order from amazon , car won’t charge, or hold charge I think there is a shot”

Refund Question:

  • “Refund please”
  • “Refund” , Review # 1634102
  • “Havent receive my refund”

Activation/ Cancellation Question:

  • “Order cancel”
  • “Cancel order”
  • “Cancel a order #728656” , Review #1484457

Staff Question:

  • “Customer service”

Employment Question:

  • “W2”

Other Question:

  • “To place an order”
  • “Need to know what size whole turkey I can cook in your 16.9 at air fyer”
  • “Bad” , Review # 1695810

Best Choice Products Rating Stats

1.8 out of 5 stars
based on 430 reviews
See all 652 reviews

Rating trend

About

Best Choice Products Return Policy
Best Choice Products's' returns team aims to make The User's experience as easy and seamless as possible. Items can be returned within 60 days from purchase date. Items must be returned in original packaging with all accessories included. If packaging is not available, The User's item cannot be processed for a return. If The Client of Best Choice Products wish to make a return, please contact bestchoiceproducts.com to receive a return form. Returns made without a form may experience a delay in process. A one-time Courtesy Replacement can be offered if available in Best Choice Products's' inventory. All items purchased directly through bestchoiceproducts.com are eligible for free return shipping. Products purchased through a marketplace partner (i.e. Walmart, Amazon) are subject to that marketplace's return policy. Although companies with storefront locations sell Company's items online, Best Choice Products's' items cannot be returned in store.
To read more: https://bestchoiceproducts.com/pages/return-policy
Best Choice Products Delivery Policy
To read more: https://bestchoiceproducts.com/pages/shipping-details
Best Choice Products Terms of Service
This website is operated by Best Choice Products. Throughout the site, the terms Best Choice Products, Website and Best Choice Products's' refer to Best Choice Products. Best Choice Products offers this website, including all information, tools and services available from this site to The User of company services the user, conditioned upon The Customer's acceptance of all terms, conditions, policies and notices stated here. By visiting Company's site and/ or purchasing something from The Company The Client engage in Best Choice Products's' "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
To read more: https://bestchoiceproducts.com/pages/terms-of-sale
Best Choice Products Privacy Policy
When The Customer purchase something from Company's store, as part of the buying and selling process, bestchoiceproducts.com collect the personal information The User of company services give Best Choice Products such as The User's name, address and email address. When The Client browse Company's store, Website also automatically receive The User's computer's internet protocol (IP) address in order to provide The Company with information that helps Best Choice Products learn about The Client's browser and operating system. Email marketing (if applicable): With The User's permission, Website may send The User emails about Best Choice Products's' store, new products and other updates. When The User of company services provide Best Choice Products with personal information to complete a transaction, verify The User's credit card, place an order, arrange for a delivery or return a purchase, bestchoiceproducts.com imply that The User of Website consent to Company's collecting it and using it for that specific reason only. If Website ask for The Customer's personal information for a secondary reason, like marketing, The Company will either ask The Client of Best Choice Products directly for The Client's expressed consent, or provide The User with an opportunity to say no.
To read more: https://bestchoiceproducts.com/pages/privacy-policy
Top Best Choice Products Services

Customer Care, Shipping Service, Sales Representative

Top Best Choice Products Products

Ride On Toy, Christmas Tree, Air Fryer

Best Choice Products Pros and Cons

Pros: Price, Quick delivery, Product looked nice and the price was great, No pros, Free shipping

Cons: Customer service, Way my situation has been handled and still isnt resloved, Product quality, Crappy item, Way my issue was handled

Summary

Best Choice Products or just BCP is a large e-commerce retailer. The company was founded in 2002. Its headquarters is based in Ontario, California, United States. Best Choice Products offers a wide variety of products. There are more than 1400 stock keeping units. Featured product collections are as follows: Seasonal, Musical Instruments, Home Improvement, Pet Supplies, and Crafts. The company accepts most major credit cards including Visa, MasterCard, American Express, and Discover. Returns are accepted within 60 calendar days of the original receipt day. Restocking fees can be applied. All orders are shipped out via FedEx Ground and FedEx Home. Best Choice Products ships their merchandise only to the Lower 48 US states.

Best Choice Products reviews and complaints

Best Choice Products is ranked 434 out of 4554 in E-commerce category

Area Served

USA

Payment Methods

VISAMasterCardPayPal

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Best Choice Products Stats

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