Reference RA-235214. I contacted Sheryl on March 23d concerning a replacement part for a 3 seat outdoor swing.
Although the damaged part was due to my carelessness, and I explained all of this in my email to Best Choice Products. I was requesting information on a replacement part to include the cost of shipping. Since the swing was new, Sheryl applied the warranty on the swing and is sending me the replacement part. This is above and beyond what I expected and to say Sheryl provided excellent customer service would be an understatement.
I would recommend products from this company without hesitation. The only complaint I have is having to enter at least 100 words in this review and what I have to say could be said in least than the required minimum of 100 words.
Product or Service Mentioned: Best Choice Products Customer Care.
Reason of review: Good customer service.