Not resolved

Ordered a riding toy for my grandson. Expected the 3/5 day shipping as advertised.

I was notified after 1 day that the order was sent. My credit card was charged at this time. After waiting 6 days for the item, I called customer service 3 times. No one ever answered.

I finally hung up after 20 minutes each time. After e-mailing them, I finally got an answer. The item had not been shipped. I asked them to express ship the item since I needed it as a special birthday present.

I never received any reply. Now, I want my money back.

I have never had such terrible customer service. I would not do business with them again and would encourage anyone else to avoid them also.

Product or Service Mentioned: Best Choice Products Shipping Service.

Reason of review: Poor customer service.

Monetary Loss: $50.

Preferred solution: Full refund.

Best Choice Products Cons: Dreadful customer service.

  • Customer Service Non-existent
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