State: California City: Irvine Clear all filters (14 of 662 reviews match)
filters
State:
City:
Product:
Show

Best Choice Products review in Irvine, California: Product concern

My product was damage and has scratches.
View full review
Review
#1229061 Review #1229061 is a subjective opinion of poster.
Reason of review
Damaged or defective
1.4
Details
I bought the couch from this website, there was a factory defect with this ouch, and the quality is also very poor. And their website will take take good views. My review was not posted on there due to the fact it was a complain instead of help promoting their...
View full review
Review
#1208850 Review #1208850 is a subjective opinion of poster.
Product
Sofa
Reason of review
Damaged or defective
Loss
$154
Preferred solution
Full refund
I ordered the coffee table, the hardware didnt fit, too small for holes, i went to hardware stores and unfortunately have to get them from company. So i contacted them and was amazes the young lady said no problem. Waited and waited. Called back and order had not been...
View full review
Review
#1179697 Review #1179697 is a subjective opinion of poster.
Service
Best Choice Products Shipping Service
Reason of review
Order processing issue
1.0
Details
I ordered a product from this company on December 6th they charged by credit card on December 7th. Never heard anything from them so I went on the website and asked if they sent my merchandise. They emailed back and said it was out of stock and they would not be...
View full review
Review
#1156760 Review #1156760 is a subjective opinion of poster.
Service
Best Choice Products Shipping Service
Cons
  • Dreadful customer service
  • Not receiving the product and no responses from customer service
  • Did not received item or notification
Reason of review
Poor customer service
Preferred solution
Full refund
Tags
  • Customer Service Non-existent
  • Waste Of Time

Best Choice Products review in Irvine, California: Crap Customer Service

1.6
Details
I ordered a swing on 11/24/17, today is 12/22/17 and still my order has not shipped. No emails from the company saying why. Nothing. They won't answer any emails or answer their phone perpetual hold. Been waiting an hour for a callback because I got tired of being on hold. Paypal even investigating them now, and no response to Paypal either. This site is pretty stupid, pissed consumer that is, they force you to use 100 words. This site is pretty stupid, pissed consumer that is, they force you to use 100 words. This site is pretty stupid, pissed consumer that is, they force you to use 100 words.
View full review
Review
#1154056 Review #1154056 is a subjective opinion of poster.
Service
Best Choice Products Shipping Service
Cons
  • Non-existent customer service
Reason of review
Poor customer service
Loss
$100
Preferred solution
Deliver product or service ordered

Best Choice Products review in Irvine, California: Product not in stock/no refund

1.0
Details
I placed an order on December 1, 2017 for an item. I paid via PayPal. I received an e-mail on December 9th that the item I ordered was not in stock, and that a full refund would be issued within 3-5 business days. It is now December 22, and I still have NOT received my refund. I have e-mailed only to receive a response 3 days later saying, "we see a refund is being issued." I have called multiple times, after 30 minutes of being on hold, they automatically disconnect you. I filed a dispute with the seller on PayPal, and the seller did not respond. I escalated it to a claim on December 19th, and the seller has still NOT RESPONDED. I am extremely angry to be inconvenienced almost $150 at Christmas time.
View full review
Review
#1153891 Review #1153891 is a subjective opinion of poster.
Service
Best Choice Products Shipping Service
Cons
  • Way my situation has been handled and still isnt resloved
Reason of review
Problems with payment
Loss
$150
Preferred solution
Full refund
Tags
  • Waste Of Time Cs Non Exisent

Best Choice Products review in Irvine, California: It should be worst choice products

1.4
Details
I ordered a Digital Air Fryer from worst choice products for Christmas on December 12. It was supposed to arrive on December 20th. I checked the status of the package on December 19th and it showed delivered to my front door on December 16th! Obviously it was never delivered. There was no time or person's name that ever signed for this package! I have been calling since then to get information on this merchandise, but have yet to speak with anyone who can resolve this issue for me! I have called for 4 consecutive days with no answer or resolution in sight. Do not purchase or order any merchandise from this supplier. As you can see by the mass negative reviews, this is not a legitimate company!
View full review
Review
#1153862 Review #1153862 is a subjective opinion of poster.
Service
Best Choice Products Shipping Service
Reason of review
Problem with delivery
Loss
$85
Preferred solution
Deliver product or service ordered
3.1
Details
They take days to respond to your emails unless you send them 3 or 4 back to back. When they finally respond, they claim that they will send or have sent a return shipping label attached to the email finally sent but have not only provided an RMA#. Now days have gone...
View full review
1 comment
Anonymous
#1421037

Walmart took care of the problem they stepped up and took responsibility for Best Choice product...

Review
#1152871 Review #1152871 is a subjective opinion of poster.
Service
Best Choice Products Customer Care
Reason of review
Poor customer service

Best Choice Products review in Irvine, California: SCAMMER COMPANY

1.0
Details
you cannot return without a rma number wont answer there phone to give you a number. I will never buy from this company why walmart has them listed as a seller is beyond me. I believe walmart should stand behind their sellers if they are going to promote them on their site.
View full review
Review
#1147763 Review #1147763 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy

Contact Best Choice Products Customer Service

Website:
Mailing Address:
15101 Red Hill Ave
Tustin, California 92780
United States
Phone:
(844) 948-8400
All Best Choice Products Contacts

Best Choice Products Products and Services Reviews

Compare Best Choice Products to

Best Choice Products
Best Choice Products
350 reviews
1.9
VS
Costway
Costway
350 reviews
2.1
Compare Best Choice Products vs Costway

Latest Question

Best Choice Products Questions
1.0
Details
I ordered a walking t rex toy in December. I have not receive my package. I can not get customer service on the phone. The chat option is never available. I have sent multiple emails with no response. I have stayed on hold for over 45 mins at a time. They never answer....
View full review
2 comments
Anonymous
#1407374

I tried calling you all but I could not it know answer from know one for a whole week or more so can call me at 216-415-9416 . about the keyboard that i order on 12/01/17 Tracking number 420390152525 .

Jake. S .Williams i had got it on 12/07/17. it did not work at all . in i sent it back on 12/13/17 by FedEx .

now the pick up number for the keyboard is PRP267473461. now I have been writing for my new keyboard to get to me .

But it is taking too too long . my 4296 E 124th Cleveland Ohio 44105 single home .

View more comments
Review
#1147579 Review #1147579 is a subjective opinion of poster.
Service
Delivery Service
Reason of review
Problem with delivery
Loss
$20
Preferred solution
Let the company propose a solution