Update by user Nov 07, 2018
I Need the entire swivel end of the canopy top Which broke in normal use PARTs: "C" (1), "M" (2). "Q" (2) – per the parts diagram.
Original review posted by user Nov 06, 2018
“Best Choice” Products Reviews - SKY2134
Selling items cheap is JUST ½ of the job.. – anyone can do that !..
The other ½ of the job.. which is just as important.. is the follow-up customer service support..
You must ‘stand behind’ your products… cause If the seller doesn’t believe in their products enough to ‘back them’, then why should we buy them ??!..-
Without that 2nd ½.. you have NO RETURN CUSTOMERS !!
BUYER BEWARE ! –
If these “Best Choice” Products break - then you’re ON YOUR OWN ! – NO customer support !!
U GET WHAT U PAY FOR w/ “Best Choice” Products-
!.. NO follow-up customer service support !!
If/when a part breaks on the “Best Choice” Products- you’re S.O.L. [Out of Luck!} they don’t have any replacement parts [even though they still ‘make’/sell that same product..! – You’re on your own to figure out how to repair their product!!.. or you’ll have to RE-BUY that SAME product over again !! (& then trash the 1st product you bought from them] !!
WHY SHOULD I ORDER FROM UR CO AGAIN,.. if I cant get any better service afterwards??
REMIND ME AND EVRYONE ELSE NEVER TO ORDER FROM - “Best Choice” Products AGAIN !
U GET WHAT U PAY FOR !
Spending Hours On Phone And Chat With Cust Srvc !
Either replace product, or send me replacement part,.. or 80% off reorder of same product.
I Need the entire swivel end of the canopy top
Which broke in normal use
PARTs: "C" (1), "M" (2). "Q" (2) – per the parts diagram.
Product or Service Mentioned: Best Choice Products Customer Care.
Reason of review: Bad quality.
Monetary Loss: $155.
Preferred solution: Either replace product, or send me replacement part,.. or 80% off reorder of same product..
Best Choice Products Pros: Price.
Best Choice Products Cons: Customer service.