5642 Ontario Mills Pkwy, Ontario, CA 91764, USA
Not resolved

I purchased this exercise bike through Walmart.com. It was great initially, easy to put together and worked well and I posted a positive review on Walmart which I can now not change.

After 3 weeks the bike completely seized up and several parts broke. it was frozen and completely useless. I contacted Best Choice Products and after several emails and was promised a replacement bike because too many parts were broken. One month later I have not received anything and they are now no longer answering my emails.

I have asked for shipping confirmation and tracking information and receive no reply.

DO NOT PURCHASE FROM BEST CHOICE PRODUCTS!!!! and do not purchase the Elliptical Bike 2 IN 1 Cross Trainer Exercise Fitness Machine Home Gym Workout!

Product or Service Mentioned: Best Choice Products Customer Care.

Reason of review: Poor customer service.

Monetary Loss: $100.

Preferred solution: Full refund.

Best Choice Products Cons: Delayed replacement - no replacement sent.

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