Toronto, Ontario
Not resolved
1.4
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I bought a SKY908 ride on car from Walmart online, fulfilled by Best Choice Products. Sometime after 60 day warranty, we unpacked the item, which was a gift for my daughter’s baby, and after assembling it, we discovered a loose connection on the main harness. As a consequence, the vehicle does not operate correctly and loses power regularly.

Although the product was beyond its 60 day warranty, we contacted BCP for a replacement harness. We even offered to pay for the harness.

They did nothing to address our concerns. All they quoted and hid behind was their 60 day warranty.

Horrible customer experience! Don’t buy from BCP and stop buying from Walmart online until they get rid of this vendor!

Product or Service Mentioned: Best Choice Products Ride On Toy.

Reason of review: Damaged or defective.

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