Product: Best Choice Products Umbrella Clear all filters (11 of 11 reviews match)
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5.0
Details
First off, we LOVE our new patio umbrella, but a sudden windstorm destroyed the lower section of the center pole before we could get outside and wind it down. We need to reorder that piece. Here is the original confirmation of our order so you can confirm how long...
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Review
#1622059 Review #1622059 is a subjective opinion of poster.
Product
Best Choice Products Umbrella
Pros
  • Product looked nice and the price was great
  • Product looked nice and the price are great
Reason of review
There's a way to send a message even when they're closed.

Best Choice Products in Seabrook, Texas - Worst Customer Service

1.0
Details
I ordered an umbrella from them and within 6 weeks of putting it out it was broken and they are unwilling to replace it. Yes I bought the umbrella at the beginning of the season because they always run out of stock of the color I want. But the fact still remains that it broke within 6 weeks and the only answer I can get from them is "Our system will not allow it" What the heck now the company is run by a system and NOT a person. What a joke. I will spend my money elsewhere.
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Review
#1573337 Review #1573337 is a subjective opinion of poster.
Product
Best Choice Products Umbrella
Cons
  • Quality of product
  • Custumer service
  • Customer service made a joke out of my complaint
Reason of review
Bad quality
Loss
$60
Preferred solution
I want a replacement umbrella or my money back
Tags
  • rippoff company
  • Poor Handling
  • Waste Of Time Cs Non Exisent

Best Choice Products in Warner Robins, Georgia - Problens with a product i bought

1.0
Details
No hardware, no instruction and appears to having missing parts. If this is not resolved soon i need to call consumer affairs.
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Review
#1543146 Review #1543146 is a subjective opinion of poster.
Product
Best Choice Products Umbrella
Reason of review
Not as described/ advertised
I purchased an umbrella in June of this year from WalMart Order #4401884-232915 It now will not stand straight only on tilt it appears to be broken. Is there anything that can be done? It was a beautiful addition to our deck but not so much anymore. I thought it would...
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Review
#1381858 Review #1381858 is a subjective opinion of poster.
Product
Best Choice Products Umbrella
Pros
  • Solar lights
Cons
  • That it no longer stands up straight
Reason of review
Damaged or defective
2.5
Details
Best Choice Products - Horrible return policy!
Best Choice Products - Horrible return policy!
I bought four of these umbrellas in July 2018 for my back yard. Two yellow ones from Amazon, and two blue ones from BCP (only because Amazon did not stock that color). One of the blue ones broke in 15 mph winds last month. When I called for a replacement they told me I...
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Review
#1370328 Review #1370328 is a subjective opinion of poster.
Product
Best Choice Products Umbrella
Reason of review
Return, Exchange or Cancellation Policy
Loss
$80
Preferred solution
Let the company propose a solution

Best Choice Products in Virginia Beach, Virginia - This company sells defective products

3.2
Details
Best Choice Products - This company sells defective products
Bought a patio umbrella. Used it twice during a 4 month period. Metal broke in half. This company would do nothing to rectify the situation.
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Review
#1362334 Review #1362334 is a subjective opinion of poster.
Product
Best Choice Products Umbrella
Reason of review
Bad quality
1.0
Details
I usually do not write product reviews as I am not a nitpicky customer but in this case I felt compelled to save other people from the same headache I have encountered with Best Choice Products. Do yourself a favor and stay away from this company!! Products are very...
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Review
#1350830 Review #1350830 is a subjective opinion of poster.
Product
Best Choice Products Umbrella
Cons
  • Customer service is patethic and return policy is a sham
Reason of review
Damaged or defective
Preferred solution
Deliver product or service ordered

Best Choice Products - Bad quality of the product

1.9
Details
Best Choice Products - Bad quality of the product
Best Choice Products - Bad quality of the product
I got a patio umbrella for my daughter's birthday party and the day I just opened got broken. I contacted the company and Mary G. Assist me saying the product is out of warranty because it passed the 60 days.
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Review
#1345580 Review #1345580 is a subjective opinion of poster.
Product
Best Choice Products Umbrella
Reason of review
Damaged or defective
I had to return an umbrella that did not work for my space I had so I sent in a return request filled out the form and turned it in. I did not get a response so I called Sears who I ordered from they contacted the company I did not get a response . I called Sears again...
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2 comments
EntertainingEdibleFrog
#1511614

Still have heard nothing from this company but I do know they have got my return waiting to hear about return

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Review
#1290933 Review #1290933 is a subjective opinion of poster.
Product
Best Choice Products Umbrella
Reason of review
Return, Exchange or Cancellation Policy
Loss
$35
Preferred solution
shipping refund

Contact Best Choice Products Customer Service

Mailing Address:
Best Choice Products
15101 Red Hill Ave
Tustin, California 92780
United States
Phone:
(844) 948-8400
All Best Choice Products Contacts

Best Choice Products Reviews

  1. 269 reviews
  2. 67 reviews
  3. 32 reviews
  4. 15 reviews
  5. 47 reviews
Best Choice Products reviews
Featured

Best Choice Products - Poor quality of product

1.9
Details
Best Choice Products - Poor quality of product
I purchased one of the large patio umbrellas with the led lights and the umbrella was put up into a sturdy stand but the umbrella lasted about 2 hours and a rod broke. Cheaply made, poor quality BUYER BEWARE DO NOT BUT. Yes the wind was blowing but not hard enough to break the rod. VERY DISAPPOINTED!!!!
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Review
#1233661 Review #1233661 is a subjective opinion of poster.
Product
Best Choice Products Umbrella
Reason of review
Bad quality