Product: Best Choice Products Toy Car Clear all filters (14 of 14 reviews match)
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Best Choice Products - Been waiting for an hour for a customer representative to answer the phone.

2.8
Details
I received the ride on truck with remote today. When I did an inventory of the parts it appeared to be complete. However, when I got to assembly step 16 ( hooking up the battery) it wasn't there nor anywhere in the box. I cannot speak with a customer representative because I have been on hold for over an hour. Even tried to use the call back service.. Still waiting.
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Review
#1575827 Review #1575827 is a subjective opinion of poster.
Product
Best Choice Products Toy Car
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • Missing Parts

Best Choice Products in Columbia, Missouri - Gearbox will break

1.3
Details
I bought a Best Choice Jeep and after a few passes the gearbox on one of the wheels broke. I called the company about replacement parts and was told unless I had a order number (which I dont because I bought it during Christmas and son didnt ride till weather was better) they offered NO assistance and would not stand by their product. Best Choice will never get any money from me again if they dont at least offer replacement products or something. Not please with a toy that runs at half the capacity.
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#1575653 Review #1575653 is a subjective opinion of poster.
Product
Best Choice Products Toy Car
Pros
  • Son loved jeep when it was running
Cons
  • No solution to problem
Reason of review
Bad quality
Loss
$250
Preferred solution
offer replacement parts for product
Tags
  • Very Bad Customer Service

Best Choice Products - Damaged car

3.9
Details
The car I bought for my grandson did not work.
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#1546321 Review #1546321 is a subjective opinion of poster.
Product
Best Choice Products Toy Car
Reason of review
Damaged or defective

Best Choice Products - Car toy not working

Car not working bcc vvv
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#1492293 Review #1492293 is a subjective opinion of poster.
Product
Best Choice Products Toy Car
Reason of review
Damaged or defective

Best Choice Products in Baltimore, Maryland - Need new remote

4.5
Details
Hi , we purchased the S63 Mercedes kids toy car and parental remote control stopped working . How can we get new remote control ?
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#1481171 Review #1481171 is a subjective opinion of poster.
Product
Best Choice Products Toy Car
Reason of review
Bad quality

Best Choice Products in El Paso, Texas - Don’t buy from this company!

1.0
Details
Ordered a best choice truck for my son a few months back and it has stopped working completely. Called the company and apparently the warranty expired within the 3 months that I’ve had it. Super disappointed that I spent a little over $300 and nothing is covered. Don’t order from this company! Such a rip off!!
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#1453610 Review #1453610 is a subjective opinion of poster.
Product
Best Choice Products Toy Car
Reason of review
Bad quality

Best Choice Products in Elkridge, Maryland - Missing parts

1.0
Details
My car doesn’t have all the parts my kid could even play with it also it says it has a story mode there are no directions as to how this works or if it even works for real I’m really pissed off this is bad first I order two and only receive one now this
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Review
#1432743 Review #1432743 is a subjective opinion of poster.
Product
Best Choice Products Toy Car
Reason of review
Damaged or defective

Best Choice Products - Shameful

My boy was heartbroken when he opened his remote control car on Christmas morning and the toy looked used and didn't work. Can't reach anyone at customer service, holding for over 40 minutes.
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Review
#1156559 Review #1156559 is a subjective opinion of poster.
Product
Best Choice Products Toy Car
Reason of review
Damaged or defective

Best Choice Products - Missing part

in missing apart to my babyg toy car i just opened purchased in august 22 2017 just got hime from basic training to put it together it missing the rear shaft
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Review
#1154966 Review #1154966 is a subjective opinion of poster.
Product
Best Choice Products Toy Car
Reason of review
Damaged or defective

Contact Best Choice Products Customer Service

Website:
bestchoiceproducts.com
Mailing Address:
15101 Red Hill Ave
Tustin, California 92780
United States
Phone:
(844) 948-8400
All Best Choice Products Contacts

Best Choice Products Reviews

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Best Choice Products reviews

Best Choice Products - PATHETIC

1.0
Details
Customer service is PATHETIC. Item received was not as advertised. I have tried to contact BCP to get a return authorization but they will not answer phone calls or return emails and no one is avaliable for live chat. I feel like this company is a scam and fraud!
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Review
#1147036 Review #1147036 is a subjective opinion of poster.
Product
Best Choice Products Toy Car
Reason of review
Not as described/ advertised