I ordered the ride on Jeep from Walmart.com. When the jeep finally arrived We got it all put together and charged.
It was time to *** the truck went forward and then died. I immediately started trying to get in touch with the company to no avail they don't take customer calls. so then I started emailing them no response. I contacted Walmart.com and they sent them an email, best choice then reached out to me asking about the problem, I responded with all the details and informed them that I would like a refund and how should I go about returning the jeep.
I have heard nothing back from them, I feel like they are stalling so they won't have to honor a refund or exchange, I will never order from this company again, i'll take the responsibility for not realizing it was not a Walmart item This company is the worst I have ever dealt with and I have been doing online shopping for years. I will be getting in touch with Walmart.com to see if they can provide any further asistance
Product or Service Mentioned: Ride On Toy.
Reason of review: Damaged or defective.