Product: Best Choice Products Rc Quadcopter Clear all filters (4 of 4 reviews match)
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2.5
Details
I bought my daughter a drone through the Walmart and we pulled it out of the box charged it and it didn't work. I pulled up my order through Walmart and it stated I have to deal with Best Choice. I emailed Walmart who emailed them. The company(Best Choice) sent me an...
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Review
#1439445 Review #1439445 is a subjective opinion of poster.
Product
Best Choice Products Rc Quadcopter
Cons
  • Made ridiculous offers for repairs on brand new items
Reason of review
Bad quality
Loss
$100
Preferred solution
Full refund
Tags
  • bestchoiceisterrible
1.0
Details
I bought this from my husband for his birthday and he got it on 2/14/18, ordered it the beginning of February 2018.He loved it he took it out the day he got it for a spin he got X 5C-1 upgraded version 2.4G RC Quadcopter 6-Axis gyro with camera headless mode • one key...
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Review
#1190720 Review #1190720 is a subjective opinion of poster.
Product
Best Choice Products Rc Quadcopter
Reason of review
Bad quality
2.0
Details
I should have read the reviews first..Never buy anything again from this company through Walmart.Ordered a drone for a Christmas present and one of propellers was broken. It looked like someone returned it back before. Plus the packaging was not right either. Sent two...
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1 comment
Anonymous
#1417136

Hello, this is BestChoiceProducts.com Customer Service Center. We are so sorry to hear of the defective Drone.

We would like to resolve this issue for you as soon as possible.

We understand that we have had an extended period of wait time on our phone system. Please bear with us as we are assisting our customers in order of which the call was received in.

We do assure you that we are working efficiently and diligently through our inquires that we receive.

Please contact us on Facebook, Twitter or Instagram for a quicker response.

We also have a Live Chat option at our direct website at BestChoiceProducts.com

Review
#1160013 Review #1160013 is a subjective opinion of poster.
Product
Best Choice Products Rc Quadcopter
Reason of review
Damaged or defective

Best Choice Products in Ontario, California - Poor quality products and even worse customer service

1.7
Details
I purchased a drone through Walmart.com unaware that he it was a Best Choice product. The drone did not operate properly and it was not functional. I contacted the company to get information on how to get my refund. You could only send an email explaining the problem. I sent the original email on December 29, 2016 and still not resolved by January 6, 2017. No one from the company wants to help you and they clearly send the message that they don't like their customers. They don't need their customers. They don't need your business. I am about to get an attorney to a playing in the small claims court. Trying to call them is useless- just waited 20+ minutes on hold probably to a line that no one will answer.
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Review
#986801 Review #986801 is a subjective opinion of poster.
Product
Best Choice Products Rc Quadcopter
Reason of review
Poor customer service
Loss
$60
Preferred solution
Full refund

Contact Best Choice Products Customer Service

Mailing Address:
Best Choice Products
15101 Red Hill Ave
Tustin, California 92780
United States
Phone:
(844) 948-8400
All Best Choice Products Contacts

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