Product: Best Choice Products Rc Car Clear all filters (5 of 5 reviews match)
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Best Choice Products in Rock Hill, South Carolina - Worst Choice Products!!!!!

Purchased a remote controlled car from Best Choice Products. The remote was missing when ride on you arrived. Called numerous times to their customer service department. Each time we spoke to someone it was a different story. From offering 10 % off of next purchase or offering $10.00 credit and told us that we can purchase the remote locally. There are no remotes available locally! Today is Feb. 21, 2019 and it has been 29 minutes and I am still on the phone with them. BEST RECOMMENDATION IS TO NOT PURCHASE FROM THIS COMPANY! THE WORST CUSTOMER SERVICE/WARRANTY AND SUPPORT!
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Review
#1477010 Review #1477010 is a subjective opinion of poster.
Product
Best Choice Products Rc Car
Reason of review
Poor customer service
1.6
Details
After only a few uses my daughters toy remote control car from best choice products died. Upon contacting customer service I kept getting the run around about needing a purchase order for them to address warranty issues. Being that this was a gift it was a challenge...
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Review
#1264573 Review #1264573 is a subjective opinion of poster.
Product
Best Choice Products Rc Car
Reason of review
Bad quality

Gearbest - Return

1.1
Details
We ordered a rc car can not be changed in the USA. I have been trying to contact them for weeks to return it. They will not do anything about it. The number you gave me was not working.
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Review
#1176603 Review #1176603 is a subjective opinion of poster.
Product
Best Choice Products Rc Car
Reason of review
Return, Exchange or Cancellation Policy
Best Choice Products - *** Choice Products
Open there remote control lamborghni and go to put batteries in the sterring wheel and i find that the coil is missing. I think ok simple defect i will email the company and let them know it would get resolved fairly quickly....i was so wrong, 2 emails and numerous...
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1 comment
Anonymous
#1417135

Hello, this is BestChoiceProducts.com Customer Service Center. We are so sorry to hear that one of the springs was missing from the steering wheel of the RC car.

We would like to resolve this issue for you as soon as possible.

We understand that we have had an extended period of wait time on our phone system. Please bear with us as we are assisting our customers in order of which the call was received in.

We do assure you that we are working efficiently and diligently through our inquires that we receive.

Please contact us on Facebook, Twitter or Instagram for a quicker response.

We also have a Live Chat option at our direct website at BestChoiceProducts.com

Review
#1166744 Review #1166744 is a subjective opinion of poster.
Product
Best Choice Products Rc Car
Reason of review
Damaged or defective
3.0
Details
I purchased 2 Lamborghini remote steering wheel cars as C'mas gifts for my grandchildren. One worked, the other didn't. We boxed it up and contacted Amazon which is who we purchased through letting them we were returning the BCP and wanted a replacement. While waiting...
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1 comment
Anonymous
#1416590

Hello, this is BestChoiceProducts.com Customer Service Center. We are so sorry to hear of the defective Lamborghini RC Cars.

We would like to resolve this issue for you as soon as possible.

We understand that we have had an extended period of wait time on our phone system. Please bear with us as we are assisting our customers in order of which the call was received in.

We do assure you that we are working efficiently and diligently through our inquires that we receive.

Please contact us on Facebook, Twitter or Instagram for a quicker response.

We also have a Live Chat option at our direct website at BestChoiceProducts.com

Review
#1163571 Review #1163571 is a subjective opinion of poster.
Product
Best Choice Products Rc Car
Reason of review
Bad quality
Loss
$110
Preferred solution
Full refund

Contact Best Choice Products Customer Service

Mailing Address:
Best Choice Products
15101 Red Hill Ave
Tustin, California 92780
United States
Phone:
(844) 948-8400
All Best Choice Products Contacts

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