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I have been trying to return a remote controlled truck, a Christmas gift for my son for 2 weeks. I have sent 4 emails and no one has responded.

I have made many phone calls where I have been on hold for 45-90 minutes and NO ONE ANSWERS THE PHONE!!!!!

This is INFURIATING!!!! I WILL NEVER BUY ANYTHING FROM THIS COMPANY EVER AGAIN!!!!!

Product or Service Mentioned: Best Choice Products Customer Care.

Reason of review: Return, Exchange or Cancellation Policy.

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Anonymous
#1268298

I am in same boat item defective.....cannot get thru on phone..held for 2 hrs..sent 4 3 emails.....what are we supposed to do, WALMART????? How are we supposed to get an RMA if no one answers?@@@@@@@@@@@#$%T^&U*IOP I have learned my lesson and will never do this again.