Product: Best Choice Products Customer Care Clear all filters (0 of 76 reviews match)
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They changed their story so many times on the phone it definitely seemed made up. One person told me that only Walmart could issue return and another person told me only best choice products could refund it since it was sold through them. No one would get me actual...
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1.9
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Best Choice Products Customer Care
I didn't like
  • No refund has been issued
#1353837
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4th time i used it, it went out completely. When I called, they said sorry, nothing we can do. keep in mind, it had been 61 days since purchase which is within the return window. My first and last Best Choice purchase!!! After speaking with 9 people and receiving 6...
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Best Choice Products Customer Care
#1346488
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Best choice peoduct has a worst customer service. I wanted to return a sand box. They never answer the phone for 30 minutes. They would not neither answer the phone nor return call to me. They did not send a return label with a paid stamp. And they keep making so...
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1.1
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Best Choice Products Customer Care
#1304849
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I ordered thru Walmart website an patio umbrella that says "RED" in the description but rec'd Burgundy. Best Choice insists I ordered Burgundy. I sent over 6 email requests - always someone different responded. The best option they offered was I could keep the Burgundy...
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Best Choice Products Customer Care
#1268645
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Five (5) e-mails for a simple parts request. Different replies from different customer service reps. No one able (or willing) to assist.
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Anonymous
S. Smith

Ordered a pond pump from Best Choice. Got a confirmation that they took my money and it would soon ship. Week later refunded my money and no reason listed. Talked on "chat" on...

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Best Choice Products Customer Care
#1266368
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i ordered two big wicker chairs $98 each and when they got here they didn’t fit on my porch right and i tried to return them but the customer service was terrible they weren’t clear with any directions and finally after multiple emails i called and i have to ship them...
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1.9
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Best Choice Products Customer Care
#1264633
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Best Choice Products - Great customer service

Went to return an item. Allowed me to keep the item as a courtesy and they returned my money. Great customer service
4.2
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Best Choice Products Customer Care
#1178989
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So I know they received the item back, but I still have not received my refund! It is now 1/15/2018; nearly 2 months since my original purchase and nearly a month since they received the item back. This is the worst purchasing/customer service experience I have ever received. I will never purchase from Best Choice Products...
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Anonymous
KelsiAtBCP

Hello, this is BestChoiceProducts.com Customer Service Center. We are so sorry to hear that you have not received your refund. We would like to resolve this issue for you as s...

1.0
Product
Best Choice Products Customer Care
#1169527
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Ordered my item December 5th.Received item with missing rear axle. I have called and been on hold for days. I keep getting hung up on and told to call a number that will bump me to the front of the line. Which is a lie!!! I sent multiple emails only to have a canned...
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Anonymous
KelsiAtBCP

Hello, this is BestChoiceProducts.com Customer Service Center. We are so sorry to hear of the issue with the missing rear axle. We would like to resolve this issue for you as ...

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Best Choice Products Customer Care
#1164900
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Well.....Love the product AFTER I bought my own battery with the partial refund [50.00$] the company gave me when I contacted them the very day I received my product re: no battery in package.Even though I asked over email for just to send one they insisted just...
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Anonymous
C ferguson

Wow know what mean about waiting to be them to answer and record I g giving another number when they do return your call. I purchase a glass drafting table through Amazon tha...

Anonymous
KelsiAtBCP

Hello, this is BestChoiceProducts.com Customer Service Center. We are so sorry to hear of the issues that you have had with your Ride On Vehicle. We would like to resolve this...

1.0
Product
Best Choice Products Customer Care
#1164398
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