Product: Best Choice Products Customer Care Clear all filters (71 of 71 reviews match)
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I ordered thru Walmart website an patio umbrella that says "RED" in the description but rec'd Burgundy. Best Choice insists I ordered Burgundy. I sent over 6 email requests - always someone different responded. The best option they offered was I could keep the Burgundy...
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Best Choice Products Customer Care
#1268645
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Best Choice Products - Great customer service

Went to return an item. Allowed me to keep the item as a courtesy and they returned my money. Great customer service
4.2
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Best Choice Products Customer Care
#1178989
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So I know they received the item back, but I still have not received my refund! It is now 1/15/2018; nearly 2 months since my original purchase and nearly a month since they received the item back. This is the worst purchasing/customer service experience I have ever received. I will never purchase from Best Choice Products...
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Anonymous
KelsiAtBCP

Hello, this is BestChoiceProducts.com Customer Service Center. We are so sorry to hear that you have not received your refund. We would like to resolve this issue for you as s...

1.0
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Best Choice Products Customer Care
#1169527
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Ordered my item December 5th.Received item with missing rear axle. I have called and been on hold for days. I keep getting hung up on and told to call a number that will bump me to the front of the line. Which is a lie!!! I sent multiple emails only to have a canned...
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Anonymous
KelsiAtBCP

Hello, this is BestChoiceProducts.com Customer Service Center. We are so sorry to hear of the issue with the missing rear axle. We would like to resolve this issue for you as ...

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Best Choice Products Customer Care
#1164900
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Well.....Love the product AFTER I bought my own battery with the partial refund [50.00$] the company gave me when I contacted them the very day I received my product re: no battery in package.Even though I asked over email for just to send one they insisted just...
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Anonymous
C ferguson

Wow know what mean about waiting to be them to answer and record I g giving another number when they do return your call. I purchase a glass drafting table through Amazon tha...

Anonymous
KelsiAtBCP

Hello, this is BestChoiceProducts.com Customer Service Center. We are so sorry to hear of the issues that you have had with your Ride On Vehicle. We would like to resolve this...

1.0
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Best Choice Products Customer Care
#1164398
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I placed an order on 12/10/2017 from Walmart.com Unfortunately, I did not receive one of the items purchased and this awful company was the selling merchant.Walmart advised me that I have to call them directly for refund. Well..... I sent over 4 emails and each...
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Anonymous
KelsiAtBCP

Hello, this is BestChoiceProducts.com Customer Service Center. We are so sorry to hear that you did not receive one if your items ordered. We would like to resolve this issue ...

1.1
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Best Choice Products Customer Care
#1163980
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Absolutely horrible, non-existent customer service.They literally don't answer phones EVER. They don't answer emails EVER. Only interaction I have had with this shitty company is automated emails sent to me over and over stating they are so busy and will reply but they...
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Anonymous
adaviles_28

I feel your pain, give them about 30 days, that’s what it just took my situation. Btw, not cool about women not knowing about sports comment.

Anonymous
KelsiAtBCP

Hello, this is BestChoiceProducts.com Customer Service Center. We are so sorry to hear of your experience. Here at BestChoiceProducts.com we strive for excellent customer serv...

1.4
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Best Choice Products Customer Care
I didn't like
  • Any of it i just want a damn refund an rma slip please
#1162697
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Best Choice Products - Horrible costumer service!!!!!!!!

I bought online a keyboard by mistake, a minute later I realized my mistake and tried to cancel. It took me a week to hear from them, they answered me through facebook only after I opened a dispute on paypal and spoke to fedex asking for them to not delivery the keyboard. It was a frustrated experience. I'll NEVER trust them again, not buying or recomending to anyone.
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Best Choice Products Customer Care
#1162206
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Ordered 2 air fryers...received one.Called continuously for a total of 8 hours on hold over many many days...emailed 10 times, no response at all. I called my bank to put a charge back on my credit card, was told the refund was in my account that day. Still no answer...
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Anonymous
KelsiAtBCP

Hello, this is BestChoiceProducts.com Customer Service Center. We are so sorry to hear that you only received one Air Fryer. We would like to resolve this issue for you as soo...

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Best Choice Products Customer Care
#1161952
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I contacted Sears, who connected me to Best Choice Products. BCP sent a FedEx return label via email the same day. I sent the bike back, and was told that my replacement bike would arrive in 2-5 business days. It is now January and I still don't have a replacement....
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Anonymous
KelsiAtBCP

Hello, this is BestChoiceProducts.com Customer Service Center. We are so sorry to hear that you received your bike broken and damage and that you still have not received a rep...

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Best Choice Products Customer Care
#1161388
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