Product: Best Choice Products Christmas Tree Clear all filters (18 of 18 reviews match)
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Best Choice Products in Brighton, Colorado - Horrible return policy

1.0
Details
Best Choice Products - Horrible return policy
Best Choice Products - Horrible return policy
I have been trying for 2 weeks now to obtain a full refund and they refuse to because I closed my bank account debt card which i changed the item too!!!! HOW RIDICULOUS... I tried giving them a new bank account to send my refund too, they won't....they won't send a refund check either!!!! After purchasing a Christmas Tree and setting it up, it burnt the fuse and melted it!!! See attached PHOTOS....I am glad our house didn't burn down and that we were home when it blow up!!!! Hazardous to say the least..... DO NOT BUY FROM THIS COMPANY!!! ITS CHEAP JUKE AND HORRIBLE CUSTOMER SERVICE!!!
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Review
#1427316 Review #1427316 is a subjective opinion of poster.
Product
Best Choice Products Christmas Tree
Reason of review
Damaged or defective

Walmart in Vero Beach, Florida - Christmas Tree

1.0
Details
Do not buy anything from BEST CHOICE PRODUCTS THEY SERVE WALMART, EXPENSIVE PRODUCT AND VERY LOW QUALITY. BAD CUSTOMER SERVICE.
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Review
#1420318 Review #1420318 is a subjective opinion of poster.
Product
Best Choice Products Christmas Tree
Reason of review
Bad quality
1.0
Details
NEVER AGAIN I WILL USE THIS COMPANY, I BEEN CALLING SINCE FRIDAY, AND EVERY TIME I CALL THEY LAY LETTING ME KNOW THAT THEY WILL SEND ME A EMAIL WITH I FREE RETURN LABEL I ORDER A CHRISTMAS TREE FOR $ 70.00 AND DOES NOT LOOK LIKE THE POROCT I ORDER. VERY LOW QUALITY. DO YOURSELF A FEVER DO NOT ORDER ANYTHING FROM BEST CHOICE PRODUCTS...
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Review
#1420314 Review #1420314 is a subjective opinion of poster.
Product
Best Choice Products Christmas Tree
Reason of review
Not as described/ advertised

Best Choice Products in Indianapolis, Indiana - Horrible product and customer service

1.0
Details
Best Choice Products - Horrible product and customer service
Best Choice Products - Horrible product and customer service
Opened our Christmas Tree, set it up and it lasted 10 minutes and every light went out. Concerned it would start a fire. I requested a full refund, sent pictures and continue to get the run around. I am ready to get a lawyer. Never had a worst experience.
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Review
#1415380 Review #1415380 is a subjective opinion of poster.
Product
Best Choice Products Christmas Tree
Cons
  • 10 minutes after lighting christmas tree all lights went out
Reason of review
Damaged or defective
Loss
$200
Preferred solution
Full refund
Tags
  • Very Bad Customer Service
  • Poor Quaility
  • No Customer Service Support
1.0
Details

Update by user Dec 31, 2018

End result. They, basically, told me to go pound sand.

Original review posted by user Dec 01, 2018

We purchased a Christmas tree from Best Choice Products in January, after Christmas last year, and put the unopened tree in the basement to be used this year. When we opened the box this year, we discovered that one of the 3 sections of the tree was missing. We...
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1 comment
Anonymous
#1607115

Same thing happened to me but I was also told i would need to return it and pay the fed ex shipping charges - $27.97. I've asked for full refund. Not sure how a company can continue to conduct business this way.

Review
#1412337 Review #1412337 is a subjective opinion of poster.
Product
Best Choice Products Christmas Tree
Reason of review
Damaged or defective
1.7
Details

Update by user Dec 26, 2018

As of this date, this has NOT been resolved. The company basically offered to do nothing, except offer me a small discount on the purchase of another tree. Are you kidding me?????

Original review posted by user Nov 26, 2018

I ordered a Christmas tree. All parts seemed to be there when I received it. I did not completely fluff out the tree at that time because it wasn't Christmas. When putting up tree for Christmas, the top section was not even the proper one for the tree. I ordered a full...
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Review
#1407917 Review #1407917 is a subjective opinion of poster.
Product
Best Choice Products Christmas Tree
Cons
  • Quality of product
Reason of review
Not as described/ advertised
Loss
$56
Preferred solution
Full refund
I purchased a 6.5 foot tree. When I opened the box and tried to set it up, it looked nothing similar to the online photo. I contacted Best choice for a refund and the offered me discounts. I denied the offer because I don't want that tree. The agreed to a refund and...
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Review
#1407144 Review #1407144 is a subjective opinion of poster.
Product
Best Choice Products Christmas Tree
Reason of review
Not as described/ advertised
2.5
Details
Best Choice Products - Horrible experience
Long story short bought a tree, didn't get the correct parts. Emailed them they called me an INCORRECT name, and tried to pay me 10$ to keep a 50$ tree I can't use. They said they'd give me a free tree, not so sure if it's true. Will see in 3-4 business days like they...
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1 comment
Anonymous
#1613991

After reading these comment by consumers I would not buy any First Choice Products. How are they allowed to stay in business?

Don't know why nothing is done for these consumers.

Feel said for those who have to deal with customer service department. Don't buy any of their products not shop at any store who sells their products.

Review
#1406654 Review #1406654 is a subjective opinion of poster.
Product
Best Choice Products Christmas Tree
Reason of review
Not as described/ advertised

Best Choice Products in Boise, Idaho - Very dissatisfied

1.2
Details
Best Choice Products - Very dissatisfied
We purchased a best choice tree and it completely rotted in one year...we stored it in a water proof safe bag in our garage as any person does...I tried to get it resolved but I was told I could receive some “rewards points.” Whatever the *** that means...I’m very unhappy and will never be buying a product from this company again
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Review
#1406554 Review #1406554 is a subjective opinion of poster.
Product
Best Choice Products Christmas Tree
Reason of review
Bad quality

Contact Best Choice Products Customer Service

Mailing Address:
Best Choice Products
15101 Red Hill Ave
Tustin, California 92780
United States
Phone:
(844) 948-8400
All Best Choice Products Contacts

Best Choice Products Reviews

  1. 269 reviews
  2. 67 reviews
  3. 32 reviews
  4. 15 reviews
  5. 47 reviews
Best Choice Products reviews
Featured
Best Choice Products - Horrible, terrible, distasteful, not trustworthy
Who expects a brand new Christmas Tree to be defective. Thanks Best Choice Products for helping me waste my time and money on a tree that my daughter and I were looking forward to decorating together. She has gone upstairs now. I guess I will have to go purchase...
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3 comments
Anonymous
#1609157

That's because they don't have Christmas in China. They don't buy gifts for their dogs, they eat them.

These are the people that WalMart depends upon for most of their inventory. Don't expect quality or sentimentality.

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Review
#1405912 Review #1405912 is a subjective opinion of poster.
Product
Best Choice Products Christmas Tree
Reason of review
Bad quality