Bought first one on amazon in feb 07. Agitator quit in washer 6 wks later.
Just got another one over a month ago and noticed right away the box was munched in front from warehouse or delivery. A light metal rattle when washing lothes. Took back off and noticed wheel that does agitating was off balance. Both times I called the company instead of amazon-who would have made me ship it back.
Best said to dispose of it and was refunded both times with no hassles or issues. Pretty new item for them and dont blame the company at all. Great customer service and easy to deal with. Hope they get better people in warehouse or shipper.
Will try another but one with a 2yr warrantee vs 2 months. But both didnt make it that long. Says washer holds 11#s of clothing.
Only washed a few boxer shorts and T shirts at a time and it didnt last. Spinner was great, clothes almost dry coming out.
Product or Service Mentioned: Best Choice Products Washing Machine.
Reason of review: Reliable warranty.