Vernon V Wxc

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Verified Reviewer

Missing Umbrella pard (D) to tighten pole

Part was missing in packing
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Preferred solution: Replace missing part

User's recommendation: Ok company

Vernon V Wxc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Antelope, California

Missing part to umbrellas bottom piece (D)

Part was not in packaging
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Preferred solution: Need part for

User's recommendation: No complaints

Jennifer B Tcs
map-marker Stone Mountain, Georgia

The Fan Came With a DEAD BATTERY & I NEED A REPLACEMENT

My COMPLAINT is THE BATTERY DEAD &;;;;;;; I NEED ONE SO THAT THE REMOTE CAN WORK ..... THE FAN WORKS GREAT , BUT I ORDER THIS ONE SO I DON'T HAVE TO GET UP BUT I DO ... MY ADDRESS IS : P.O. BOX 831706 STONE MOUNTAIN, GA. & My EMAIL IS jenniferbanks57@***.com .... DON'T KNOW WHAT ELSE U NEED 4 ME 2 TELL U
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James S Jfs

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Verified Reviewer

Not working

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12.4 quart air oven just stopped working after less than one month. Only used it three times. This was a gift for Christmas. I will not spend money for a box to send it back. You should be aware that nobody keeps a box that size on the off-chance that a problem arises. I am a technical person. Just send me a repair manual. I believe it is the door safety switch. James Simmons 509-1 Harding Road Freehold, New Jersey 07728-**** 732-642-****
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Preferred solution: Send me a repair manual, and ship any parts I need. At no cost.

User's recommendation: Save the box.

1 comment
James S Jfs

No response at all from Best Choice!

Anonymous
map-marker Birmingham, Alabama

Didnt receive product

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I checked the tracking and it said Delivered on Monday May 18. Didn't have a package delivered
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teresa d Acg

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Verified Reviewer

Poor service

Tried to contact with no luck
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Loss:
$170
Cons:
  • No one ever answers the phone or returns messages or ships items

Preferred solution: Let the company propose a solution

User's recommendation: Stay clear poor service

Anonymous
map-marker Benson, Arizona

Return

Sent the product back as instructed where is my refund!
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Sherry D Tpu

Parts missing

i bought my air fryer and there was no cord in box .can you please help with this?
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Pros:
  • It was easy to order
Cons:
  • I have not received my pieces that were missing

Preferred solution: Deliver product or service ordered

Jeanette C Qys

Cancelled order w/in 10 minutes: Sales Order ID: 396207****960 Item ID: 91541****

I cancelled order w/in 10 minutes: Sales Order ID: 396207****960 Item ID: 91541**** and need confirmation the order is cancelled. I ordered a black guitar but want the blue, since I couldn't change my order and your website said to cancel I did. But now I'm receiving emails stating that after they process the order for FedEx I can then contact FedEx. Since I cancelled within the first 5 minutes after ordering and then placed an order for the color item I wanted I don't see why BCP can't confirm my order is cancelled and save everyone time and money. Please contact me, Jeanette - I have already sent emails Ticket#117****
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Pros:
  • Product offered
Cons:
  • No customer service

Preferred solution: cancel my order that I placed within 5 minutes of ordering, I couldn't change the color so I cancelled as website stated and reordered correct color that I wanted, now BCP wants to move forward with processing my order for FedEx then have me contact FedEx

User's recommendation: Have a customer service rep available by phone (remotely if needed)

1 comment
Guest

That is EXACTLY what happened to me. I called to stop the order which was a bait and switch, within 10 minutes of placing it.

They would not cancel it but told me to refuse the package and it would come back to them.

Why not just cancel it and save everyone time and trouble? I'll bet I never see a refund

Tranae Viw
map-marker Westminster, Maryland

Need help with assembly of patio set

How to tighten bolts with this wrench. Incredibly difficult
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Shahd Uja
map-marker Saginaw, Michigan

My Shiatsu foot messager not working

It keeps stopping it cuts on but only for a few seconds and then stop and the middle panel doesn't light to indicate that its on
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Anand A Wmj

Cannot dissemble side walk car to return

Product came as defective. I am unable to dissemble it to fit into same box to return it. Land Rover 12v side walk car.
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Loss:
$356
Pros:
  • Style
Cons:
  • Malfunction

Preferred solution: Full refund

User's recommendation: My kid likes look, so I ordered Benz for his 6th bday on 30th may. And trying to return this.

Latricia H Hfg
map-marker South Bend, Indiana

My order

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I ordered a 10 memory foam mattress I measured it and its only 8 high.
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Preferred solution: Let the company propose a solution

Maddie C Nzu
map-marker Germantown, Maryland

Problem with order

We put the Jeep together and charged it for 12 hours and it won't turn on
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Loss:
$179

Preferred solution: Send a Jeep that actually works

Andrea Rbn

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Verified Reviewer

Missing item

Missing itemized never received my mat
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User's recommendation: Be more faster

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