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Missing parts | Best Choice Products review

Need the plastic pieces to put the 10 layer shoe rack together. Order number 4811970317567. Phone number 3173742874
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Review
#1616038 Review #1616038 is a subjective opinion of poster.
Service
Best Choice Products Shipping Service
Pros
  • Shipped fast
Reason of review
Need plastic pieces to put shoe rack together
Loss
$27
Preferred solution
Deliver product or service ordered
Tags
  • Missing Parts

Didn't get my return shipment receipt yet and it's been over a week | Best Choice Products review from Minneapolis, Minnesota

Can you please send me a return shipment paper my name is Renee Leonard is a canopy that cost $139 I just need that return slip so I can send it back because it's outside and it's raining it's saying so I need to get it returned
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Review
#1615867 Review #1615867 is a subjective opinion of poster.
Service
Best Choice Products Customer Care
Cons
  • Poor customer service
Reason of review
Return, Exchange or Cancellation Policy
Loss
$139
Preferred solution
Full refund
Tags
  • Very Bad Customer Service

I'm trying to return a shipment and I have not got the return slip and I called a week ago Friday and it's a large item that sitting outside I need to get it returned and I'm not never using you guys | Best Choice Products review from Minneapolis, Minnesota

1.0
Details
I have a large canopy that cannot fit over and I'm reporting y'all to the Better B home cuz I stay in a mobile home and I've been waiting on a return slip to come in the mail so I can return it and it's almost two weeks and I have not received it yet
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Review
#1615854 Review #1615854 is a subjective opinion of poster.
Cons
  • Way my situation has been handled and still isnt resloved
Reason of review
Return, Exchange or Cancellation Policy
Loss
$13900
Preferred solution
Full refund
Tags
  • Customer Service Non-existent
  • Very Bad Customer Service
1.0
Details
Broken outdoor bar stools - Best Choice Products review
I bought 2 outdoor bar stools through walmart from best choice products for the 4th of July. We received them July 2nd and just used them around 5 times when the balls from the swivel assembly started to fall out and therefore the swivel function does not work. I...
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Review
#1615605 Review #1615605 is a subjective opinion of poster.
Product
Best Choice Products Outdoor Furniture
Cons
  • Poor customer service for a defective product
Reason of review
Return, Exchange or Cancellation Policy
Loss
$263
Preferred solution
Full refund

Purchased a 12 volt car for a 2 year old girl only lasted 2 months | Best Choice Products review

1.0
Details
The toy was a Christmas present it was used very little because it was for a 2 year old girl. It stopped working about 2 months after the purchase date. I call Best Choice Products customer service was able to get them to give me a replacement controller. But that only lasted another 2 month so I called them again and this time they said sorry no more replacement parts. I would have perfected a replacement toy but instead they offered me the replacement part but seems like this vehicle has a major problem with lasting a while. Very poor quality products from this company I advice look else where. By the way this was a $250.00 toy not a cheap.
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Review
#1615572 Review #1615572 is a subjective opinion of poster.
Product
Best Choice Products Mercedes Benz G65 Ride On Toy
Pros
  • Quality of the product
  • Many products
Cons
  • Poor quality
Reason of review
Warranty issue
Loss
$250
Preferred solution
Full refund

Worst company ever Do Not Buy from here, Ever | Best Choice Products review from Dallas, Texas

1.0
Details
Bought a ride on With remote control car, put it together but wouldn’t function properly so sent them a email, after not hearing from them several days after, I decided to call em and didn’t succeed either, now I send many several emails and called on different days due to them not being opened. This company is the absolute worst DO NOT BUY ANYTHING FROM HERE WORST CUSTOMER SERVICE EVER AND PRODUCTS ARE TERRIBLE ALSO, now I don’t know what to do
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Review
#1615019 Review #1615019 is a subjective opinion of poster.
Cons
  • Way my situation has been handled and still isnt resloved
  • Follow-up customer service support
  • Hassle free return policy that is a joke
Reason of review
Poor customer service
Loss
$180
Preferred solution
Full refund
Tags
  • worst company
  • Very Bad Customer Service
  • Poor Quaility
  • Cheap Items

No bottoms for chairs purchased | Best Choice Products review from Los Angeles, California

5.0
Details
No bottoms for chairs purchased - Best Choice Products review
I purchased the outdoor cast aluminum swivel patio bar stools - cooper. At the bottom of each leg chairs has three holes for some type of footing or padding to protect the floors. Nothing was inside of the box for us to add. I purchased 4 chairs and I’m noticing on other websites there are footing on the bottoms. Can you please send me the bottoms of each legs of the chairs. Thank you, Latrice
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Review
#1614923 Review #1614923 is a subjective opinion of poster.
Pros
  • Free shipping
Cons
  • Product quality
Reason of review
Not as described/ advertised
Preferred solution
Deliver product or service ordered
1.3
Details

Update by user Sep 05, 2019

3 weeks by me canceling my cc and filing a dispute. Unbelievable. This place has the worst customer service and aren't true to their words

Original review posted by user Aug 06, 2019

I returned a product that they have received via FedEx for over the 2-3 day refund time and still have not refunded me. The people...
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Resolved
Review
#1614473 Review #1614473 is a subjective opinion of poster.
Service
Best Choice Products Customer Care
Pros
  • No pros
Cons
  • No customer service
  • Hassle free return policy that is a joke
Reason of review
Return, Exchange or Cancellation Policy
Loss
$169
Preferred solution
Full refund
Tags
  • Poor Handling

Product return | Best Choice Products review

i want to contact some one from customer service please for necessary you promise me to get my money back after you receive the portable washer but i did not get my money till now ??? why
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Review
#1611862 Review #1611862 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$121
Preferred solution
Full refund

Confused about a delivery | Best Choice Products review from Salem, Oregon

I think my package was delivered, but it has another person’s name on the shipping label. Correct address, wrong name.
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Review
#1610912 Review #1610912 is a subjective opinion of poster.
Service
Best Choice Products Shipping Service
Reason of review
Problem with delivery