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Purchased a portable electronic drum set from Best Choice Products for Christmas over the Internet. The set emits a loud buzzing sound (like an old radio tuner that is in between frequencies) from the speaker as soon as the set is turned on and continues buzzing while...
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3.0
I didn't like
  • Defective product
  • Customer service
#1171454
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I ordered some little trucks for my 1 year old for Christmas. FEDEX never delivered them when I called it was sent back to best choice. I sent an email then several weeks later they finally responded to my email and said it was delivered. After going back and forth I...
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Best_Choice_Products
Best_Choice_Products

Hello, this is BestChoiceProducts.com Customer Service Center. We are so sorry to hear that your Son did not receive the little Trucks. We would like to find a resolution for ...

1.0
#1170593
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can't get through to them they have a guarantee if ANY reason I don't like the product,they will refund fully.well the price is the reason I don't like the product,but you can't reach the co.i don't want a full refund just the difference of the two prices which is...
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Best_Choice_Products
Best_Choice_Products

Hello, this is BestChoiceProducts.com Customer Service Center. We are so sorry to hear of your issue with Slabway.com. This is not our company and we are not affiliated with S...

I didn't like
  • Charged me double
#1170183
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Best Choice Products - Christmas scam

Best Choice Products
#1168361
I ordered an electric guitar Star Play. I got an email on 11/27 the product is shipped and that's all. Still not received and should be arrived Dec 1-6. And now I got an email saying there is not this order# in your system. But you took the money.
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Best Choice Products - Can't return damaged product

Best Choice Products
#1162982
1.0
Details
This company is a lousy company. Do not order anything from them. Got a trailer tool box smashed up in shipping. Will not respond.
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Customer service
Exchange, Refund and Cancellation Policy
Product or Service Quality
Turnaround Time
Warranty
Website

Best Choice Products - Horrible costumer service!!!!!!!!

Best Choice Products
#1162206
I bought online a keyboard by mistake, a minute later I realized my mistake and tried to cancel. It took me a week to hear from them, they answered me through facebook only after I opened a dispute on paypal and spoke to fedex asking for them to not delivery the keyboard. It was a frustrated experience. I'll NEVER trust them again, not buying or recomending to anyone.
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Best Choice Products - Your a terrible company

Best Choice Products
#1161762
Want to return a drone bought as a gift in november from walmart.com you have been jacking me around for over three weeks by email and your fake 800 number. Trust me walmart will not hear the end of this from me.
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I purchased a truck for my son for christmas for my son came with no hardware kit,no charger, and went to put together for christmas and nothing was there to complete it called multiple times and no answer said they will call you back that is crap computer does said...
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Best_Choice_Products
Best_Choice_Products

Hello, this is BestChoiceProducts.com Customer Service Center. We are so sorry to hear that your Sons Truck did not arrive with the hardware or charger. We would like to find ...

1.0
I didn't like
  • No one ever answers the phone or returns messages or ships items
#1170131
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I made a purchase on 11/27/2017. Was not anything like I was expecting! So decided to return the item for a refund even if it required me to pay return shipping. I attempted to get a return authorization number in order to make my return. After calling FIVE times...
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Anonymous
KelsiAtBCP

Hello, this is BestChoiceProducts.com Customer Service Center. We are so sorry to hear that you have not received your refund. We would like to resolve this issue for you as s...

1.0
#1169527
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We bought a patio umbrella. We had the umbrella just over 6 months and the base just cracked in half. We hadn't even used it much. I emailed Best Choice Products and they stated there was nothing they could do since it had been over 6 months. I was not happy about that...
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Anonymous
KelsiAtBCP

Hello, this is BestChoiceProducts.com Customer Service Center. We are so sorry to hear of the broken base. We would like to find a resolution for you as soon as possible. We u...

1.0
#1169021
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I ordered a vanity as a Santa Christmas gift for my granddaughter. It was promised to be delivered between Dec 19th and 22nd. It is January 11th and it hasn't arrived yet. In fact, the FedEx tracking number they gave indicates that FedEx hasn't received the vanity yet...
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Anonymous
KelsiAtBCP

Hello, this is BestChoiceProducts.com Customer Service Center. We are so sorry to hear that your granddaughter did not receive her Vanity. We would like to find a resolution f...

1.0
I didn't like
  • Non-existent customer service
  • Product not shipped
#1167343
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Best Choice Products - *** Choice Products
Open there remote control lamborghni and go to put batteries in the sterring wheel and i find that the coil is missing. I think ok simple defect i will email the company and let them know it would get resolved fairly quickly....i was so wrong, 2 emails and numerous...
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Anonymous
KelsiAtBCP

Hello, this is BestChoiceProducts.com Customer Service Center. We are so sorry to hear that one of the springs was missing from the steering wheel of the RC car. We would like...

#1166744
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I should have known better. I bought my grandkids a toy electric guitar with mic and amp. They were about 40 bucks each. One was dead on arrival. I've written to Best (Wrong) Choice products numerous times to arrange an exchange or refund. Best (Wrong) Choice has not...
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bigbarthy
bigbarthy

Best Choice Products have given me a good feeling about replacing the faulty amp. I guess I should have given them more time allowing for the holidays. Everything is good ...

Anonymous
KelsiAtBCP

Hello, this is BestChoiceProducts.com Customer Service Center. We are so sorry to hear of the defect of the Guitar Set. We would like to resolve this issue for you as soon as ...

5.0
#1166075
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Contact Best Choice Products

Mailing Address:
Best Choice Products
5642 E. Ontario Mills Parkway
Ontario, CA 91764
Phone:
(844) 948-8400
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I ordered my ride on Truck on 12/5/17. The item arrived not to long afterwards, as we were very excited to put this together for my daughter as it was her Christmas Present. We looked over all the parts and hardware and noticed that the "REAR AXLE" was missing. We...
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5.0
#1164906
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